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adding shipping rules for international, canada and US



klm
member
Posts: 3


I am having troubles with adding shipping for the three different regions. Everytime I add on Canada and International after I put in the US it atomatically changes the shipping rate for the US to the last added. Is there a way to fix this? I have been trying for hours and cannot come up with a solution.


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POSTED ON: May 27, 2010 @ 07:35 GMT -7




E-JunkieMonster
E-Junkie Crew
Posts: 564


This is a something you can set up by creating multiple shipping rules, a general All Countries rule for your International rate, and then country specific rules for the US and Canada which would automatically override the more general All Countries rule for buyers in those specific countries.

However, I took a look at your account settings and it appears that you've selected the United States as your only valid shipping destination, so your cart isn't going to offer anything but the US until you fix that.

You can declare valid shipping destinations on the first page of Seller Admin > Edit E-junkie Cart Shipping Settings. Either unselect the US from that list (no selection would default to all countries) or select all of the countries you are willing to ship to from the list.


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POSTED ON: May 28, 2010 @ 12:38 GMT -7




klm
member
Posts: 3


I have tried everything and cannot get this to work. I have followed the directions on the site too and can't get it to work. Any suggestions?


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POSTED ON: May 28, 2010 @ 17:29 GMT -7




E-junkieNinja
E-Junkie Crew
Posts: 753


Can you start by telling us how you currently have your shipping rules setup?


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POSTED ON: May 29, 2010 @ 09:50 GMT -7




klm
member
Posts: 3


Currently I have it setup for US only. The merchandise that I want to be able to ship is setup to collect the customers mailing address and to ship as a regular envelope. In the shipping menu I have the shipping rate for US under the regular envelope option as 4.95.

What I would like to do is set up shipping for US @ 4.95, canada @ 10.95 and all other countries as 11.95. Everytime I choose all the countires to be listed and add shipping rules it automatically use the price that is under regular envelope.


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POSTED ON: May 29, 2010 @ 10:32 GMT -7




E-junkieNinja
E-Junkie Crew
Posts: 753


Thank you for sending in that information. I also took a look at your shipping settings in your account. Here are the steps you will want to take to setup your shipping:
1) Go to Seller Admin>Edit E-junkie Shipping Settings;
2) Enter in your five digit zip code at the top left;
3) On the left side you currently only have the United States selected. Either select other countries you want to ship to while holding the control key or just re-select United States to allow all countries;
4) On the right side replace the 4.95 for regular envelope with 0.00;
5) Click Next to go to the shipping rules page;
6) At the top of the page use the delete button to delete the USPS priority shipping rule you have created;
7) Use the Shipping Rate Calculator drop down menu and select Flat;
8) Enter 11.95 in the amount field;
9) Click Submit to save this shipping rule;
10) Once again select Flat in the Shipping Rate Calculator drop down;
11) Enter in 10.95 for the amount;
12) Use the Country drop down to select Canada;
13) Click Submit to save the changes;
14) Use the Shipping Rate Calculator drop down menu to select Flat;
15) Enter 4.95 in the Amount field;
16) Use the Country drop down to select United States;
17) Click Submit to save the shipping rule


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POSTED ON: May 29, 2010 @ 11:29 GMT -7


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