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E-junkie Ecommerce Forums » E-junkie Service Status and Updates

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PayPal Std. checkouts can now update Shipping/Tax based on address given at checkout



E-junkieGuru
E-Junkie Crew
Posts: 4343


PayPal Standard has now provided a method, which we now support, to auto-update an order's Shipping/Tax amounts during checkout if the location in the buyer's PayPal profile or the shipping address they provide does not match the location the buyer had specified in their cart. This replicates the behavior that PayPal Pro Express Checkouts have already had for some time.

Previously, there was no way to catch a location mismatch during PayPal Standard checkouts, so we could only catch the mismatch after the buyer had already completed checkout, when PayPal sent our system the IPN confirming completed payment. In that case, we would not have processed the sale and instead would have sent you a notification email reporting the mismatch, so you could decide how to handle the situation yourself.

Now with this latest update, if the buyer gives a country/postal code in their cart, with Shipping/Tax calculated in the cart accordingly, and then proceeds to a PayPal Standard checkout where they provide a different location or shipping address, PayPal's checkout system will catch the mismatch and communicate back our Shipping and Tax calculator to automatically recalculate the Shipping/Tax amount right there during checkout.

This new feature should operate seamlessly for all users and requires no special attention on your part to take advantage of, but please let us know if you encounter any strange issues with Shipping/Tax recalculation during PayPal Standard checkouts.


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POSTED ON: June 2, 2010 @ 15:02 GMT -7
MODIFIED ON: June 2, 2010 @ 19:04 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 4343


If you have been adding Shipping charges during checkout on PayPal's site using settings at PayPal's end -- rather than calculating Shipping in your E-junkie cart before checkout using settings at our end -- then the new feature announced above will probably mean that the Shipping settings in your PayPal account will no longer apply to your E-junkie-processed orders. You would now need to set up Shipping calculation in your E-junkie Seller Admin, as explained on this help page:
http://www.e-junkie.com/ej/help.shipping.htm

If you have any questions about how to set up Shipping calculation in E-junkie or need more specific instructions, please don't hesitate to contact our Support team:
https://www.e-junkie.com/ej/contact.php


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POSTED ON: June 2, 2010 @ 20:00 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 4343


One more side-effect of this upgrade which several sellers have asked us about:

When buyers proceed to checkout with PayPal, any Shipping/Handling charges for their order will not be shown UNTIL the buyer provides a shipping address; this is done to avoid confusing or misleading buyers in case the Shipping charges change if they provide a Shipping address that differs from the location selected in the cart


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POSTED ON: June 21, 2010 @ 12:21 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 4343


We had disabled our support for this feature about a year ago, as discussed elsewhere in our E-junkie Discussions forum (apologies for not posting a followup here), due to some apparent teething problems getting the new functionality to work consistently at PayPal's end.

We're now convinced that PayPal has sorted out those issues, so we have re-enabled automatic Shipping/Tax recalculation for PayPal Standard checkouts, effective today.

This feature should operate seamlessly for all PayPal users and requires no special attention on your part to take advantage of, but please do let us know if you encounter any strange issues with Shipping/Tax recalculation during PayPal Standard checkouts.


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POSTED ON: November 15, 2011 @ 18:24 GMT -7


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