account build button buttons buyers cart clicks code create customers enable goal google google-checkout help instructions javascript message option page potential problem process purchase purpose reports script secure service site sites src system tested text tracking type url user

Google has a page that they give help on tracking thought e-commerce sites: https://www.google.com/support/googleanalytics/bin/answer.py? answer=55528&ctx=sibling

Your site says to use https for this purpose, yet the code I am given to paste in does not have a secure option. I am putting this code into the MESSAGE (HML) OPTIONAL box.
<script src="http://www.google-analytics.com/urchin.js" type="text/javascript">
</script>
<script type="text/javascript">
_uacct = "UA-1778293-4";
urchinTracker();
</script>

Is this going to cause a problem for me or my customers? I have not yet tested this. My goal is to find out where my buyers are coming from (referrers).

If you are using E-junkie cart buttons, please refer our "tracking" section in help for details. We are pre-integrated with Google Analytics and you don't need to place that code.

We're using your service with a Google Checkout button. Unfortunately, while we use the Google Analytics and reports, we haven't found a way to measure abandon rates within the Google Checkout system. We suspect that potential customers are abandoning the purchase process once they see they need to create a Google account, but we have no visibility on this.

Is there any help you can provide with gaining visibility on Google Checkout abandon rates?

You can use our build it Google Analytics tracking to gauge that. Please see http://www.e-junkie.com/ej/help.tracking.php for instructions.

Once you enable that, you will be able to see URL of each purchase button (that a user clicks) in your Google Analytics account.