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E-junkie Ecommerce Forums » E-junkie Discussions

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3rd Party Integration



GSGKenny
member
Posts: 43


If a payment is disputed it updates in e-junkie as reversed or cancelled_reversal. Does e-junkie repost this new data as well?


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POSTED ON: November 26, 2010 @ 12:33 GMT -7




E-JunkieMonster
E-Junkie Crew
Posts: 461


No, we are simply updating our own system with information delivered from your payment processor -- and unfortunately due to the different ways reversals are reported the information we end up with isn't always 100% accurate -- so we'd just be compounding that problem if we passed on the unreliable information we have regarding refunds.

It's best to use the records maintained by your payment processor directly as the primary way to track your revenue, and using that information to update other parties that need to know this information directly.


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POSTED ON: November 27, 2010 @ 18:30 GMT -7




GSGKenny
member
Posts: 43


Well that actually had nothing to do with revenues. Since I deal with what can be high risk items I created multiple ways to block unwanted buyers from making purchases from my site. If that info did get passed that could be another barrier because then I could create an automatic blocking method based on that. Saves me time and would work if I am not around a computer to watch over everything.


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POSTED ON: November 28, 2010 @ 13:58 GMT -7


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