Share via E-Mail
Share on Twitter
Share on Facebook
E-junkie Blog
E-junkie FaceBook Page
E-junkie @ Twitter

E-junkie Ecommerce Forums » E-junkie Discussions

Tag Cloud for this topic:

Does Transaction Log TOTAL SALES Include Refunds?



bizrocket
member
Posts: 11


I see my transaction log and say it has a total of $2400 in sales for the last 30 days. I know I have issued 6 refunds through PayPal up to this point. Would the $2400 in sales, have already been reduced by the refunds given, or am I to further reduce it manually to reflect that? Thanks!


#
POSTED ON: June 6, 2011 @ 08:56 GMT -7




E-junkieNinja
E-Junkie Crew
Posts: 753


PayPal should notify us after each transaction connected to our system, including any refund that you process that is connected to an order and our transaction log will reflect this. You can verify that PayPal has contacted us by looking for those transactions in the transaction log. As long as PayPal has notified us, it will show that the payment was reversed.


#
POSTED ON: June 6, 2011 @ 10:14 GMT -7




bizrocket
member
Posts: 11


Thanks ...so therefore that would mean the TOTAL SHOWN was reduced already. Great!


#
POSTED ON: June 6, 2011 @ 11:12 GMT -7
MODIFIED ON: June 6, 2011 @ 11:12 GMT -7


You must be logged in to make a post. Please click here to login.

30 Day Money Back Guarantee
PayPal Certified Integration
Google Checkout Certified Integration
Slam the Online Scam