10002 account caused contact continue corrected customers days email error figured fix immediately initial issue likely lot message occurred paypal perfectly positive post posted problem problems process regarding related resolved service switch thread trouble twice updated updates week working

Error Message: 10002 Restricted Account Error

I'm very upset with this issue! This is twice this error has occurred within the last 30 days.

I cannot continue to have this happen, otherwise I will need to switch to a different company to process my payments.

E-junkie needs to take this error very seriously! I woke up today feeling very positive about the week until I saw that I had no payments and lot of angry complaints from my customers.

I too have called paypal and they have said that the problem is all of e-junkie's side. My paypal account is working perfectly fine.

I speak for everyone when I say "E-junkie, fix this issue immediately"

I would encourage people to contact E-junkie directly if they are experiencing the same problems. The more people who complain about the error the more likely E-junkie will treat this issue as urgent and have it resolved.

If you are experiencing the same problem, please post your concerns here too!

Hello Ash,

We are very sorry for the trouble and we are working with PayPal to take care of this issue now. Any updates we have regarding this problem will be posted here as soon as we know more:

http://www.e-junkie.com/bb/topic/5472

Yep, same issue here

Same issue here! This is crazy! PayPal sent out an email warning everyone they were updating and was this not done? I figured this would be done by e-junkie ahead of time.

Is this resolved?

Yes, PayPal has now corrected the mistake at their end which caused this problem. Please see the related thread in our Service Status forum, where our initial post has been updated with the latest details:
http://www.e-junkie.com/bb/topic/5472