affiliate affiliates ago attempt bad bryan burner common community company decided discussions doesn hadn haven hop link links lots message particular percentage percentages point product products program received remove removing request research reset setting settings share started stuck submit suggestion support thank-you url week

Hi
I've started setting up our affiliate program and started with the common affiliate settings. I've now decided that I want to set the affiliate percentages for each product (with specific links for each product) without a common percentage or common hop link. However, when I go into the 'Common Affiliate Program Settings' and attempt to reset this by removing the Affiliate Share and Common Hop Link URL then submit, I get a message saying 'Please enter the URL you want your affiliates to point to!'. Affiliates now see that we have 0% on all products, which doesn’t look so good. Am I stuck with the common hop link now?

From what I read in the community discussions we could request support to remove this for us, however I put in a request for this a week ago and haven't received any response. Does anyone have a suggestion? Thank you.
Kind regards
Bryan

Sorry, my bad; I hadn't had to make this particular change before so your request got put on the back burner (it had lots of company back there...) until I had a chance to research it. You should be set now.