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e-junkie not sending email with Download Links for our products



ThemeFuse
member
Posts: 1


Hello there,
this is Bogdan from ThemeFuse.com, client ID 136641

The system for sending emails with the download link for our purchased products does not work anymore. No emails are being send by e-junkie, although the PayPal confirmation emails are flowing in. So, basically, people that have paid for our electronic products dont receive the Download Links for them.

PLEASE RESOLVE THIS ASAP, as it is costing us important sales.


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POSTED ON: November 4, 2011 @ 00:46 GMT -7
MODIFIED ON: November 4, 2011 @ 00:48 GMT -7




E-JunkieMonster
E-Junkie Crew
Posts: 564


Hello,

It sounds like your PayPal account is not notifying us of completed payments. Luckily that is an easy problem to fix, we have a troubleshooting page here that contains all of the necessary steps to investigate and correct the problem:
http://www.e-junkie.com/ej/trouble.paypal.order-not-processed.htm


#
POSTED ON: November 4, 2011 @ 17:40 GMT -7


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