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Yahoo not receiving free download link from eJunkie



Cynthia
member
Posts: 27


I just did a test this morning and sent 4 Free eJunkie download links to my Yahoo email address. I never received any of the emails. They didn't even go into the Spam folder. It appears that eJunkie is completely blocked from Yahoo. What's going on here? I'm concerned that my Yahoo customers are not receiving my eJunkie emails.


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POSTED ON: December 21, 2011 @ 07:19 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 4399


We've already responded to your emal inquiry about this matter, but here was our reply in case anyone else may be reading along here:

What you describe unfortunately seems to be an endemic issue with Yahoo!Mail that we see cropping up from time to time. Messages sent from some parts of the Internet will be delayed seemingly at random while other messages get through promptly, or there may even be an overall delay on all messages for a while; normally the delayed messages do eventually show up, so it's usually just a matter of waiting.

If you get a complaint from a buyer @yahoo.com saying that they have not received their link, you can go to your Seller Admin > View/Download Transaction Log, and find their Transaction ID. We link each of those IDs to the Common Thank-you Page for that order, so you can right-click on a buyer's Transaction ID link (or control-click on a Mac) and select Copy Link Location/Address/Target/Shortcut (the exact wording varies by browser), then paste that link into your reply to the buyer. Hopefully, your own mailserver's region of the Internet won't be affected by the same delays affecting mail traffic from our region of the 'Net at that moment, or your own reply may be just as delayed as the thank-you message we originally sent the buyer.

Once our system sends a message, it's out of our hands to do anything more to affect its delivery or even see what happened to it once the receiving mail server accepts the message; that's just the nature of how email works, so we have no way of knowing how often Yahoo!Mail may occasionally delay delivery of our messages or for how long. We only know what sellers have reported to us in the past, and what we've found by manually sending test messages to one of our own addresses @yahoo.com and seeing how long they take to arrive. Test messages we've sent while delays are known to be happening have arrived anywhere from a few minutes to hours late, but at least they do typically arrive eventually. While other email providers can be affected by delivery delays of their own, those cases are infrequent, and we really only see this happening as a frequently recurring problem with recipients @yahoo.com in particular.


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POSTED ON: December 21, 2011 @ 18:27 GMT -7




shana
member
Posts: 16


I am experiencing the same problem but it just started yesterday.... it's HUGE pain for me to have to do this through the transaction log for all my Yahoo users... it takes up too much time out of my day... it just started yesterday..uggh...


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POSTED ON: December 22, 2011 @ 14:30 GMT -7




Cynthia
member
Posts: 27


I don't know if this helps Shana, but the emails did eventually get delivered to Yahoo. Unfortunately ot was about 7 hours later.


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POSTED ON: December 22, 2011 @ 14:39 GMT -7




shana
member
Posts: 16


Oh thanks Cynthia! Yes, I reported this early this morning to Ejunkie & they said they didn't hear of any complaints other than mine... but then I saw this... glad to know I wasn't imagining it... hope it doesn't last long :)


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POSTED ON: December 22, 2011 @ 14:42 GMT -7


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