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Pop-ups not working since Firefox for Mac & Java update



copper
member
Posts: 3


I noticed in the last couple of weeks, when I'm using Firefox (11.0) with the latest Java plug-in update (1.6.0.31) the Add to Cart and View Cart buttons no longer trigger the pop-up cart window.

If I right-click on the button and open in new tab, the cart does appear in a new tab. If I access the same pages in Safari, everything works as it should.

Any ideas what's causing this new issue and how to resolve it?

Thanks!


#
POSTED ON: April 16, 2012 @ 05:09 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 4343


Hm, we've been unable to reproduce any problem with the cart on your site in Firefox 11 nor any other browser; clicking any cart button I tried brings up the overlay-style cart inside your page just fine. I did also install the latest version of the Java plugin, although that's unlikely to be involved in any cart problems, as our cart does not use Java; our overlay-style cart display uses Javascript, which is unrelated to Java despite the similar names.

If you could provide the URL of a specific page on your site where the problem is happening, we'd be glad to take a look and see if there's anything amiss on that page. Bear in mind the tips listed at the top of our help page on Testing Your Setup:
http://www.e-junkie.com/ej/help.test.htm


#
POSTED ON: April 17, 2012 @ 18:54 GMT -7


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