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Buyer not getting digital download.



MICK13
member
Posts: 1


hi all,
trying to figure out why buyer
is not getting their download of mp3.
anybody else experience this problem?
thanks.
mike


#
POSTED ON: April 24, 2012 @ 13:59 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 4343


If you are seeing completed transactions in PayPal which are not getting processed by E-junkie, please see the troubleshooting instructions on this help page to track down and correct that problem:
http://www.e-junkie.com/ej/trouble.paypal.order-not-processed.htm

Also, it appears you have not yet uploaded a file for your product, so we have no file to provide once we do process the order; this help page section explains how to upload a file for your product:
http://www.e-junkie.com/ej/help.file-downloads.htm#upload


#
POSTED ON: April 24, 2012 @ 18:52 GMT -7


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