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PayPal has posted a system status alert confirming some IPNs may be delayed. We depend on IPN to receive order data back from PayPal and confirm completed payment, so any IPN delays would affect how quickly we can notify you of a sale, log the transaction, send thank-you emails, and issue download links or purchased PIN/key/license codes.

You can reassure concerned buyers that their download link or any codes they'd purchased will be sent as soon as PayPal catches up with their delay.

You may also choose to satisfy impatient buyers manually by using your Seller Admin > "Send free download link / code". In that case, you can also prevent an additional link/code from being issued to them when the IPN finally arrives, by entering your Transaction ID for their payment (which you can find in your PayPal account history or receipt email) in your Seller Admin > Block Transactions screen.

https://www.x.com/content/notification-delay-receiving-instant- payment-notifications-ipns-apr-30
Live Site Status Update

We are experiencing a system issue affecting Instant Payment Notifications (IPN) on the Live Site. Merchants may currently be experiencing some delays in receiving IPNs.
Sent Apr 30, 6:33 PM PDT by SC

Start time: Apr 30, 6:00 PM PDT (May 01, 2:00 AM BST)
Estimated time for resolution: TBD

At this time, there is no alternative work-around.

If you have questions, contact PayPal Merchant Technical Services by filing a ticket; refer to PP-LIVE-2659.
Service or Site Name:
PayPal Live Site

PayPal has now resolved this issue.

https://www.x.com/content/resolved-delay-receiving-instant-payment- notifications-ipns-apr-30
Live Site Status Update

RESOLVED: This issue has been resolved as of Apr 30, 8:53 PM PDT (May 01, 4:53 AM BST).
Sent Apr 30, 9:06 PM PDT by ASR


UPDATE 1: Our Technical teams are diligently working towards resolving this issue. We will provide the next update by Apr 30, 10:00 PM PDT (May 01, 6:00 AM BST).

Sent Apr 30, 8:11 PM PDT by MC


ORIGINAL NOTIFICATION: We are experiencing a system issue affecting Instant Payment Notifications (IPN) on the Live Site. Merchants may currently be experiencing some delays in receiving IPNs.
Sent Apr 30, 6:36 PM PDT by SC

Start time: Apr 30, 6:00 PM PDT (May 01, 2:00 AM BST)

If you have questions, contact PayPal Merchant Technical Services by filing a ticket; refer to PP-LIVE-2659.
Service or Site Name:
PayPal Live Site