account andrew appear business button check continue copy customer digital email error field google google-checkout help listed main media merchants months over page play profile public reads replies reply sales selling service setting settings site special standard system url website websites write year

Every couple of months I get an email from Google Checkout saying that my main site listed in my profile is not the one where sales are coming from. I write back they tell me everything is ok then my Google checkout account gets suspended.

I have two websites selling digital media that I use e-junkie for, can anyone tell me what I put in the Google profile under 'Public business website'? Is there a specific e-junkie url to put in there or do I check the "I do not have a public website' button

Thanks

Andrew

There should not be anything special you need to set in that field. All the settings for using our system with Google is on this help page:
http://www.e-junkie.com/ej/google-checkout-shopping-cart.htm

We have thousands of merchants using Google Checkout with our system, and this is the first time we have heard of this error. I would suggest checking with Google to see if the Public Business Website setting could cause this.

Thanks for your reply. I have been writing to Google for over a year about this. It seems they never actually read my emails they just copy and paste their standard replies.

It does not appear to be yourself at fault, I will just continue to play the cat and mouse game until someone at Google customer service actually reads my email.
:(