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No download link for Customers after purchase



rob_lee
member
Posts: 2


Hi,

First post here. So i got E-Junkie on advice from a friend however after a few days im beginning to think i made a mistake and feel like cancelling my subscrption.

Issue:

1. I upload files all ok
2. Get button code and paste to website.
3. Buyer pays via Paypal/Google
4. Money is received
5. NO DOWNLOAD LINK provided from E-Junkie to the buyer

I have had to send all files out manually as i used to do so if anyone can tell me why there is no download link after purchase then i'd be happy if any advice can be given here.

Thanks

Rob


#
POSTED ON: June 27, 2012 @ 06:21 GMT -7




E-junkieGuru
E-Junkie Crew
Posts: 4352


For PayPal checkouts, please see the troubleshooting instructions on this help page to track down and fix the problem:
http://www.e-junkie.com/ej/trouble.paypal.order-not-processed.htm

For Google Checkout, first double-check every step of our Google Checkout integration procedure to make sure you haven't missed a step or overlooked anything:
http://www.e-junkie.com/ej/google-checkout-shopping-cart.htm#help

Other issues that may interfere with our system processing Google Checkout orders are covered on this troubleshooting page:
http://www.e-junkie.com/ej/google-checkout.order-not-processed.htm


#
POSTED ON: June 27, 2012 @ 15:56 GMT -7




rob_lee
member
Posts: 2


Hello,

Yes the support guy was very helpful so i looked at his advice and it was indeed a Paypal issue (IPN) was not set.
All is great now orders are going just perfect.

Thanks alot

Rob


#
POSTED ON: June 27, 2012 @ 16:03 GMT -7


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