https://www.x.com/content/notification-planned-downtime-during-oct-20-maintenance-pp-live-2304Notification: Planned Downtime During Oct 20 Maintenance - PP-LIVE-2304
Submitted by PayPal_Updates on Tue, 09/20/2011 - 22:57

NOTIFICATION: This maintenance includes a 3 minute **PLANNED DOWNTIME** between 11:01 PM PDT (10/21 6:01AM GMT) and 11:11 PM PDT (10/21 6:11AM GMT) when majority of PayPal APIs and WebsitePaymentsPro Payflow edition APIs will be unavailable.
Sent Sep 20, 11:52 AM PDT by MC

Maintenance start time: Oct 20, 11:00 PM PDT (Oct 21, 6:00 AM GMT)
Maintenance end time: Oct 21, 1:00 AM PDT (Oct 21, 8:00 AM GMT)

The following services will be down during this time:

PayPal APIs
WebsitePaymentsPro Payflow edition

Service or Site Name:
PayPal Live Site

RESOLVED: This issue has been resolved as of Jun 24, 12:11 PM PDT (Jun 24, 7:11 PM GMT). DoDirectPayment API recovered at Jun 24, 11:50 AM PDT (Jun 24, 6:50 PM GMT). During the time of this incident, PayPal users may have experienced the following error messages while accessing www.paypal.com:
- "Sorry - your last action could not be completed"
- "There was a temporary error. Please return to the recipient's website to complete your transaction".
Sent Jun 24, 12:22 PM PDT by DN

NOTIFICATION: We are experiencing a system issue affecting payments via PayPal APIs and www.paypal.com. During this time majority of API requests may fail with error 10001 (Internal Error) and payments may not complete.
Sent Jun 24, 11:47 AM PDT by DN

Start time: Jun 24, 11:34 AM PDT (Jun 24, 6:34 PM GMT)

RESOLVED: This issue has been resolved as of Jun 24, 6:51 AM PDT (Jun 24, 1:51 PM GMT).
Sent Jun 24, 7:02 AM PDT by RPL

UPDATE 1: We are working towards resolving the issue. Next update will be provided by Jun 24, 7:00 AM PDT (Jun 24, 2:00 PM GMT) or as soon as the issue is resolved.
Sent Jun 24, 6:32 AM PDT by RPL

NOTIFICATION: We are experiencing a system issue affecting the Live Site. During this time majority of API requests may fail with error 10001 (Internal Error) and payments might not complete.
Sent Jun 24, 6:01 AM PDT by RPL

Start time: Jun 24, 5:48 AM PDT (Jun 24, 12:48 PM GMT)

COMPLETED: The maintenance completed at June 17, 11:45 PM PDT (Jun 18, 6:45 AM GMT, 7:45 AM UK and 8:45 AM Central Europe).
Sent Jun 17, 11:47 PM PDT by BA

UPDATE 2: The planned downtime started at 11:08 PM PDT (06:08 AM GMT) and ended at June 17, 11:28 PM PDT (June 18, 6:28 AM GMT). Our site is back up and running, however the maintenance activities are still in progress and we will provide another update in 15 minutes or as soon as the maintenance is complete.
Sent Jun 17, 11:29 PM PDT by BA

UPDATE 1: Please be advised that the planned downtime will start at 11:00 PM PDT (06:00 AM GMT, 07:00 AM UK & 08:00 AM Central Europe).
Sent Jun 17, 10:50 PM PDT by BA

NOTIFICATION: We will be performing an emergency system maintenance. Please be advised that PayPal website (https://www.paypal.com) and PayPal APIs (including Express Checkout) will experience a service interruption for approximately 15 minutes. During this time the majority of API requests will not complete and will fail with error 10001 (Internal Error) or time out. PayPal customers will not be able to login to their accounts on www.paypal.com.
Sent Jun 17, 4:54 PM PDT by ASR

Emergency Maintenance start time: Jun 17, 11:00 PM PDT (Jun 18, 6:00 AM GMT)
Emergency Maintenance end time: Jun 17, 11:30 PM PDT (Jun 18, 6:30 AM GMT)

Other services that will be down during this time include:
* Website Payments Pro Payflow Edition - API requests will not complete and may fail with errors 1000 (Generic host error), 102 (Processor not available), 104 (Timeout waiting for processor response), 109 (Timeout waiting for host response).

We will send an update right before the start of the service interruption, and another when our services are back up.

RESOLVED: This issue has been resolved at this time. We saw a complete recovery of this issue as of Jun 17, 9:00 AM PDT (Jun 17, 4:00 PM GMT). During the time of the incident, majority of API requests may have failed with error 10001 (Internal Error) and payments may not have completed. Users may also have seen "Sorry - your last action could not be completed" error message while accessing www.paypal.com website.
Sent Jun 17, 10:04 AM PDT by ASR

UPDATE 1: We have begun recovery on this issue and will send out an update in the next 30 minutes or sooner if there is a change in status.
Sent Jun 17, 9:22 AM PDT by ASR

NOTIFICATION: We are currently experiencing a system issue affecting the Live PayPal Site.
Sent Jun 17, 8:45 AM PDT by ASR

COMPLETED: This work has been completed as of Jun 17, 1:21 AM PDT (Jun 17, 8:21 AM GMT).Sent Jun 17, 1:39 AM PDT by JQ
UPDATE 3: Adaptive APIs may fail intermittently with 520002 errors.Sent Jun 17, 12:18 AM PDT by JQ
UPDATE 2: The planned downtime ended at Jun 16, 11:39PM PDT (Jun 17, 6:39 AM GMT). Our site is back up and running, however the maintenance activities are still in progress and the maintenance window will be open until Jun 17, 1:00AM PDT (Jun 17, 8:00AM GMT).Sent Jun 16, 11:43 PM PDT by JQ
ON-GOING: The planned downtime is ongoing beyond the originally communicated window. We will provide another update in 15 minutes or as soon as we are back up.Sent Jun 16, 11:37 PM PDT by JQ
UPDATE 1: Please be advised that the planned downtime will start at 11:04PM PST (06:04AM GMT)Sent Jun 16, 11:01 PM PDT by JQ
REMINDER: The following activity has been scheduled for Jun 16, 11:00 PM PDT (Jun 17, 6:00 AM GMT).Sent Jun 14, 6:30 PM PDT by JQ
NOTIFICATION: We will be performing system maintenance to improve the reliability and quality of our services starting June 16, 11:00 PM PDT (June 17, 6:00 AM GMT, 7:00 AM UK and 8:00 AM Central Europe). The maintenance end time will be June 17, 1:00 AM PDT (June 17, 8:00 AM GMT, 9:00 AM UK and 10:00 AM Central Europe).

During this maintenance window we are expecting to have **PLANNED DOWNTIME** of approximately 25 min which is expected to take place some time between June 16, 11:00 PM PDT (June 17, 6:00 AM GMT, 7:00 AM UK and 8:00 AM Central Europe) and June 16, 11:30 PM PDT (June 17, 6:30 AM GMT, 7:30 AM UK and 8:30 AM Central Europe).

During the planned downtime window, the PayPal website (https://www.paypal.com) and Adaptive APIs will experience a service interruption and buyers attempting to make payments will be unable to do so.

We will send an update right before the start of the service interruption, and another when our services are back up.

We apologize in advance for any inconvenience as a result of this brief interruption. We are doing this update in order to improve the performance of our services and we appreciate your patience.Sent Jun 13, 5:46 PM PDT by JQ



Maintenance start time: Jun 16, 11:00 PM PDT (Jun 17, 6:00 AM GMT)

Maintenance end time: Jun 17, 1:21 AM PDT (Jun 17, 8:21 AM GMT)



The following services will be down during this time: all Adaptive APIs and services.


If you experience any issues, contact PayPal Developer Technical Services by filing a ticket; refer to PP-PLT-LIV-2115.

https://www.x.com/community/ppx/system_status/platformlive/blog/2011/06/09/correction-jun-09-emergency-maintenance--pp-plt-liv-2109
Correction: Jun 09 Emergency Maintenance - PP-PLT-LIV-2109
Posted by PayPal_Updates on Jun 9, 2011 8:03:25 AM

CORRECTION: This maintenance is scheduled from 11:10 PM PDT to 11:23 PM PDT (6:10 AM GMT to 6:23 AM GMT) and not 11:10 AM PDT to 11:23 AM PDT (6:10 PM GMT to 6:23 PM GMT), as previously announced.
Sent Jun 09, 7:45 AM PDT by OR

NOTIFICATION: We will be performing an emergency maintenance which will affect the following services:

1) Some credit card payment transactions may not complete during this maintenance window.
2) All PayPal APIs and PayPal website will be intermittently unavailable from 11:15 PM PDT to 11:18 PM PDT (6:15 AM GMT to 6:18 AM GMT).
Sent Jun 08, 4:57 PM PDT by OR

Emergency Maintenance start time: Jun 09, 11:10 PM PDT (Jun 10, 6:10 AM GMT)
Emergency Maintenance end time: Jun 09, 11:23 PM PDT (Jun 10, 6:23 AM GMT)

Some users may experience brief performance slowdowns and some features may be intermittently unavailable.

RESOLVED: Payments via API were intermittently unavailable for some customers.

This issue has been resolved as of May 31, 12:25 PM PDT (May 31, 7:25 PM GMT).Sent May 31, 12:38 PM PDT by KD

https://www.x.com/community/ppx/system_status/mts_updates/blog/2011/05/24/reminder-planned-downtime-during-may-26-maintenance--pp-live-2030
Reminder: Planned Downtime During May 26 Maintenance - PP-LIVE-2030
Posted by PayPal_Updates on May 24, 2011 1:16:18 PM

REMINDER: This is a reminder that we will be performing system maintenance to improve the reliability and quality of our services starting May 26, 11:00 PM PDT (May 27, 6:00 AM GMT). Please note that the corrected maintenance end time is May 27, 1:00 AM PDT (May 27, 8:00 AM GMT).

During this maintenance window we are expecting to have **PLANNED DOWNTIME** of approximately 25 min which is expected to take place sometime between May 26, 11:00 PM PDT (May 27, 6:00 AM GMT) and May 27, 1:00 AM PDT (May 27, 8:00 AM GMT). As a result, merchants will not be able to process transactions during this time.

During the planned downtime window, the PayPal website (https://www.paypal.com) and PayPal APIs (including Express Checkout) will experience a service interruption and buyers attempting to make payments will be unable to do so. We expect that the majority of API requests will not complete and will fail with error 10001 (Internal Error) or time out. Attempts to log in to www.paypal.com will result in an error message.

Other services that will be down during this maintenance include:
* Website Payments Pro Payflow Edition - API requests submitted during the planned downtime window, will not complete and may fail with errors 1000 (Generic host error), 102 (Processor not available), 104 (Timeout waiting for processor response), 109 (Timeout waiting for host response)
* Batch Processing (batch.paypal.com) - processing of batch requests submitted between May 26, 10:00 PM PDT (May 27, 5:00 AM GMT) and May 27, 1:30 AM PDT (May 27, 8:30 AM GMT) will be delayed.

We will send an update right before the start of the service interruption and another one when our services are back up.
We apologize in advance for any inconvenience as a result of this brief interruption. We are doing this update in order to improve the performance of our services, so we appreciate your patience.

This will be one in a series of system updates, so we will make sure to let you know ahead of time when we do our next round of maintenance.
Sent May 24, 1:15 PM PDT by MC

NOTIFICATION: We will be performing a system maintenance to improve the reliability and performance of our services. Please be advised that PayPal website (https://www.paypal.com) and PayPal APIs (including Express Checkout) will experience a service interruption for up to 25 minutes. During this time the majority of API requests will not complete and will fail with error 10001 (Internal Error) or time out. Attempts to log in to www.paypal.com will result in an error message.
Sent May 05, 3:57 PM PDT by MC

Maintenance start time: May 26, 11:00 PM PDT (May 27, 6:00 AM GMT)
Maintenance end time: May 27, 1:00 AM PDT (May 27, 8:00 AM GMT)

Other services that will be down during this time include:
* Website Payments Pro Payflow Edition - API requests will not complete and may fail with errors 1000 (Generic host error), 102 (Processor not available), 104 (Timeout waiting for processor response), 109 (Timeout waiting for host response)
* Batch Processing (batch.paypal.com) - processing of batch requests submitted during this time may be delayed.

We will send out an update right before the start of the service interruption and when PayPal APIs and website are back up.

Response (Administrator)
04/12/2011 08:10 AM
Thank you for bringing this issue to our attention. Unfortunately, we have been unsuccessful in recreating the issue. Please confirm that this problem is still occurring. If you are still seeing this issue, please send us additional information to help us identify or reproduce the issue.

PayPal Merchant Technical Services