http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2008, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Sat, 12 Jan 2008 15:30:10 GMT Sat, 30 Aug 2008 09:37:28 GMT 681 E-JUNKIE 5 http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 Sat, 12 Jan 2008 15:30:10 GMT my webiste is near the top of engines, and this happens more then
you think, ive recently got 3 paypal holds because they say they
did not make the order, and it seems to happen more on "unverified"
paypal accounts. paypal fraud happens daily, just like any other type
of fraud, and if he doesnt think so, then he truly is not educated on fraud.]]> E-junkie Discussions; David http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 Sat, 12 Jan 2008 07:48:46 GMT
1 single easy step hasn't even been implemented and that is just the "Verifiied" requirement.

It is his understanding that PayPal fraud doesn't happen often.

umm, yeah - ok. *sigh*]]> E-junkie Discussions; lemonbar http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 Thu, 10 Jan 2008 17:47:05 GMT E-junkie Discussions; Cory http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 Sun, 6 Jan 2008 22:00:13 GMT at 12p, and got a paypal notice at 3pm... supcious....i think he did make
the purchase, but i can not prove that, but can paypal really prove he did not?]]> E-junkie Discussions; David http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 Sun, 6 Jan 2008 21:57:09 GMT money without being cc verfied and email verfied... thats just wrong to begin with.]]> E-junkie Discussions; David http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 Sun, 6 Jan 2008 21:55:39 GMT http://ic3.gov/.

They want all the info you can provide and even if they do not need it for their cases, they will send it on to state and local authorities.

That site is 2 FBI agencies combined into one support group for pepole like us.

We just have to do our part and provide the information.]]> E-junkie Discussions; lemonbar http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 Sun, 6 Jan 2008 21:49:33 GMT that we can supply to paypal, the better chances we will win our case.

I may just simply remove instant download and they can prove to me
their verfied paypal, and paypal email.

but IP logging is a must to have something to compare too...even some of the
most basic shopping scripts have some type of looging...im very surprised
that nothing is here that i can see.]]> E-junkie Discussions; David http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 Sun, 6 Jan 2008 21:45:53 GMT E-junkie Discussions; lemonbar http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 Sun, 6 Jan 2008 21:42:04 GMT for paypal verification?]]> E-junkie Discussions; David http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 Sun, 6 Jan 2008 21:41:21 GMT 3 - PayPal buyer is not verified

compete IP logging would be useful also, as paypal could take
this information and compare it to user account...

so if the buyer orders and yells fraud and lives in FL, and the IP
logging shows IP from china, then sure, but if the iP logging appears
to match the buyers logs using paypal, they surely would not win their claim.]]> E-junkie Discussions; David http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 Thu, 20 Dec 2007 07:36:20 GMT
The reason they don't tell you is because you haven’t offered an advanced solution as I have defined. Most people go to PayPal and complain. Why would they come to you and complain? It is not your fault. I came to you to show you a great business idea to advance your product.

People only tell you when a link doesn’t work or an email doesn’t show up.

Call PayPal and ask them how big the problem is. If it is a digital sale then that is where we get screwed. If it is a tangible good and we ship to a confirmed address then we don’t get screwed.

This idea is for items that are delivery digitally. In my opinion that comment you made shows very limited knowledge and I would think that a site selling digital items would be forward thinking.

You may not want to implement this because all 2000 customers can’t use it but that imo would be a bad business choice. But to say it is not a big problem is wrong. Especially when the steps to provide this is minimal.

Great to talk business with you but I am not being paid to consult someone through each step of thinking it would take to see this. Why not go ask eBay what they think lol.]]> E-junkie Discussions; lemonbar http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 Thu, 20 Dec 2007 07:22:01 GMT
When we get this request more, we will add the feature and we will add it the way it's easy to use for all the merchants.

We try to strike a balance between cutomization and easy of use.]]> E-junkie Discussions; E-junkieChef http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 Thu, 20 Dec 2007 07:10:15 GMT
Again, if you advertise that you are going further then eBay/PayPal does to protect your customers income you will reap many benefits I beleive.

Additionally, I would sugest considering adding them as two sepearate options. Not forcing both of them - or any of the others you can program in - as only an ON or OFF option.]]> E-junkie Discussions; lemonbar http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 Thu, 20 Dec 2007 06:54:36 GMT > some i tems we may not care so much and others we have to be more selective

When we do it, it will be an account wide setting. Sorry.]]> E-junkie Discussions; E-junkieChef http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 Thu, 20 Dec 2007 06:51:09 GMT
Also, more powerful is the 'verified' status. If we can set this option then we would almost wipe out a whole section of fraud situations where a CC was stolen and an account was opened.

Confirmed' and 'Verified' options would be a very simple changes to ad right away and start helping us right away. These data values already come from PayPal.

Note that I think it would be better to set this based on each product as some i tems we may not care so much and others we have to be more selective.]]> E-junkie Discussions; lemonbar http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 Thu, 20 Dec 2007 06:44:06 GMT E-junkie Discussions; E-junkieChef http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 Thu, 20 Dec 2007 06:34:00 GMT
If you check against eBay status such as feedback and account opened, etc then that only helps with sales off of eBay - which is a huge and growing portion of your customers.

If you also check off of PayPal status such as verified and address confirmed then that will benefit everyone selling using PayPal.

These are the two site that give the exact problem I am specifying. PayPal is NORTORIOUS for not helping sellers adn taking their money on a whim just becuase it is contested or it "seems" fraudulent in their eye.

In my case PayPal notified me 12 days later that the charge was being investigated and not to send the product. 12 days later. That is absurd.

If these settings were in place then I could have choosen the optiomal settings for my situation and stopped this problem.

I think this would be a very serious issue for digital sales and could grow into a solid benefit for your customers.]]> E-junkie Discussions; lemonbar http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 Thu, 20 Dec 2007 01:39:36 GMT
If this gets requested more than the other features we are working on, we will bump this ahead on our to-do.]]> E-junkie Discussions; E-junkieChef http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 http://www.e-junkie.com/bb/topic/1313/pg/0#post3647 Wed, 19 Dec 2007 11:04:44 GMT
Allow the seller settings to not allow a transaction to take place if, for a few idea:

1 - eBay member is newer then 30 days (x number of days)
2 - PayPal payment address is not confirmed
3 - PayPal buyer is not verified
4 - Ebay buyer rating is 0 feedback (below an x feedback)
etc

Adding these things would take ejunie to the next level and not wait for PayPal to protect us.

And if anyone things PayPal protects sellers they are wrong. Better look into it more if you think that.

Digital delivery is NOT protected under PayPal polices.

We can protect ourselves with a few of these settings/flexibility in ejunkie and also push eBay/PayPal to provide some more info to help implement these feature a little easier for automation purposes.]]> E-junkie Discussions; lemonbar