http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2012, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Wed, 8 Sep 2010 22:49:03 GMT Sat, 26 May 2012 00:02:34 GMT 681 E-JUNKIE 5 http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 http://www.e-junkie.com/bb/topic/18/pg/0#post15463 http://www.e-junkie.com/bb/topic/18/pg/0#post15463 Wed, 8 Sep 2010 22:49:03 GMT DittoI have a buyer who hasn't been able to download the ebook he purchased since Monday evening! Where and how exactly do we go to increase the number of download attempts? I'm not able to locate that in the seller admin. thanks.


Darlene

Nevermind, i got a response thru email. Thanks.]]> E-junkie Discussions; Ditto http://www.e-junkie.com/bb/topic/18/pg/0#post15463 http://www.e-junkie.com/bb/topic/18/pg/0#post15463 Wed, 8 Sep 2010 18:45:46 GMT

Darlene]]> E-junkie Discussions; Ditto http://www.e-junkie.com/bb/topic/18/pg/0#post15463 http://www.e-junkie.com/bb/topic/18/pg/0#post15463 Mon, 22 Oct 2007 19:13:39 GMT E-junkie Discussions; homerLearns http://www.e-junkie.com/bb/topic/18/pg/0#post15463 http://www.e-junkie.com/bb/topic/18/pg/0#post15463 Mon, 22 Oct 2007 03:45:07 GMT
I find that a good solution to this problem is simply to remind your customers (preferably in the email that they are sent with the download link) to temporarily disable any download managers they might be running before starting the download.]]> E-junkie Discussions; Andrew http://www.e-junkie.com/bb/topic/18/pg/0#post15463 http://www.e-junkie.com/bb/topic/18/pg/0#post15463 Sat, 20 Oct 2007 22:26:38 GMT E-junkie Discussions; E-junkieChef http://www.e-junkie.com/bb/topic/18/pg/0#post15463 http://www.e-junkie.com/bb/topic/18/pg/0#post15463 Sat, 20 Oct 2007 22:04:02 GMT
Just make sure that you have the file uploaded for your product and have the "download" checked as else users click the link, nothing happens and eventually link expires.]]> E-junkie Discussions; Shivani http://www.e-junkie.com/bb/topic/18/pg/0#post15463 http://www.e-junkie.com/bb/topic/18/pg/0#post15463 Sat, 20 Oct 2007 21:59:58 GMT Is there a problem with the system or server?]]> E-junkie Discussions; guest_user