http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2010, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Mon, 31 Mar 2008 06:16:42 GMT Sat, 20 Mar 2010 10:36:25 GMT 681 E-JUNKIE 5 http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 http://www.e-junkie.com/bb/topic/2414/pg/0#post5862 http://www.e-junkie.com/bb/topic/2414/pg/0#post5862 Mon, 31 Mar 2008 06:16:42 GMT
I'm at the point now where I get an extra GB for each additional $20 I pay each month, so the pricing's in my favor now. There's quite a hump to get over, the way their pricing works, but I think it's pretty fair and clear-cut. If only upgrading were an automatic process past the first few GB's....

I've been using e-junkie for about half a year now, and have had few problems with it besides last week's sluggish customer service. The price is definitely competitive with what's out there, and I like the System Admin functionality overall.

PS Robin got back to me via email yesterday, so that gives me confidence.]]> E-junkie Discussions; DynaHunk http://www.e-junkie.com/bb/topic/2414/pg/0#post5862 http://www.e-junkie.com/bb/topic/2414/pg/0#post5862 Sun, 30 Mar 2008 18:14:54 GMT
Though it is fairly new to me, I've become a fan of e-junkie. It seems like a perfect solution for what I need. Sadly, as of the support situation right now, I'm losing serious faith and starting to look for alternatives.

NatashaSen - It's encouraging that you respond, thank you. If we are to follow your directions, it means that we will have two subscriptions, both for at least $125/month. Is the option still available for 1 gig at $20 per month?]]> E-junkie Discussions; leelefever http://www.e-junkie.com/bb/topic/2414/pg/0#post5862 http://www.e-junkie.com/bb/topic/2414/pg/0#post5862 Sun, 30 Mar 2008 06:29:19 GMT
The only info I see is, "To UPGRADE, use the same PayPal account." But there's no way to do that! If I go to PayPal, I don't see an option to increase my subscription.

The last time I needed an additional GB of storage, I had to write in a special request to info@e-junkie.com and then wait for several days!

Your upgrade system needs revamping, sorry to say. No, it is not automatic for your larger accounts; it's as though customer service dries up as soon as we start paying more!

Thanks,

D.]]> E-junkie Discussions; DynaHunk http://www.e-junkie.com/bb/topic/2414/pg/0#post5862 http://www.e-junkie.com/bb/topic/2414/pg/0#post5862 Sun, 30 Mar 2008 06:17:13 GMT
For upgrading the storage space you can choose a new subscription plan from Admin > Start Subscription.]]> E-junkie Discussions; Shivani http://www.e-junkie.com/bb/topic/2414/pg/0#post5862 http://www.e-junkie.com/bb/topic/2414/pg/0#post5862 Sat, 29 Mar 2008 11:42:59 GMT
How do I (unaided) modify my subscription? I need to add more GBs (am at 2999 @ $165 a month, currently).

All of the pricing plan upgrade options are set to n/a at my level. Repeated emails and form submissions have gone unanswered.

Any help you can give me would be greatly appreciated.

Don

dba DynaHunk Productions
dynahunk@dyna-flix.com]]> E-junkie Discussions; DynaHunk http://www.e-junkie.com/bb/topic/2414/pg/0#post5862 http://www.e-junkie.com/bb/topic/2414/pg/0#post5862 Fri, 28 Mar 2008 17:45:05 GMT E-junkie Discussions; Shivani http://www.e-junkie.com/bb/topic/2414/pg/0#post5862 http://www.e-junkie.com/bb/topic/2414/pg/0#post5862 Fri, 28 Mar 2008 17:44:44 GMT E-junkie Discussions; guest_user