E-Junkie Forum http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2008, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Mon, 28 Apr 2008 18:47:44 GMT Mon, 13 Oct 2008 22:30:44 GMT 681 E-JUNKIE 5 E-Junkie Forum http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 Post #5 http://www.e-junkie.com/bb/topic/2541/pg/0#post6238 http://www.e-junkie.com/bb/topic/2541/pg/0#post6238 Mon, 28 Apr 2008 18:47:44 GMT
Of the 24 mp3 files on my site, ony two had failed to upload. My first buyer happened to select one of those two to download, and I - defying all odds - chose the other one when running my test.

So I assumed there was a problem across the board when really only two files were affected.

Thanks for your responses.]]> E-junkie Discussions; MasonJarre Post #4 http://www.e-junkie.com/bb/topic/2541/pg/0#post6238 http://www.e-junkie.com/bb/topic/2541/pg/0#post6238 Mon, 28 Apr 2008 18:28:03 GMT
I tried purchasing several of the mp3 downloads, and the result was the same every time.

They're all separate products, and I believe they uploaded properly - judging by the duration of the uploads.]]> E-junkie Discussions; MasonJarre Post #3 http://www.e-junkie.com/bb/topic/2541/pg/0#post6238 http://www.e-junkie.com/bb/topic/2541/pg/0#post6238 Mon, 28 Apr 2008 18:25:25 GMT MasonJarreIt contained 0 bytes and would not open. I tried making purchases myself and got the same result

That means that there was no file uploaded for the product. You can check that by goin to seller admin > edit product]]> E-junkie Discussions; E-junkieChef Post #2 http://www.e-junkie.com/bb/topic/2541/pg/0#post6238 http://www.e-junkie.com/bb/topic/2541/pg/0#post6238 Mon, 28 Apr 2008 17:57:19 GMT E-junkie Discussions; Tyson Post #1 http://www.e-junkie.com/bb/topic/2541/pg/0#post6238 http://www.e-junkie.com/bb/topic/2541/pg/0#post6238 Sun, 27 Apr 2008 20:02:05 GMT
The first buyer reported that his downloaded file was not an mp3. It contained 0 bytes and would not open. I tried making purchases myself and got the same result.

The purchase and notification process appears to be going as it should, but the product is not being delivered to the customer.

I've submitted a support request and have put a notice on my site suspending purchases until this is resolved.]]> E-junkie Discussions; MasonJarre