http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2013, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Sun, 18 May 2008 02:16:49 GMT Tue, 21 May 2013 23:19:11 GMT 681 E-JUNKIE 5 http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 http://www.e-junkie.com/bb/topic/2591/pg/0#post6523 http://www.e-junkie.com/bb/topic/2591/pg/0#post6523 Sun, 18 May 2008 02:16:49 GMT E-junkie Service Status and Updates; E-junkieChef http://www.e-junkie.com/bb/topic/2591/pg/0#post6523 http://www.e-junkie.com/bb/topic/2591/pg/0#post6523 Sat, 17 May 2008 00:38:04 GMT http://www.pdncommunity.com/pdn/blog/article?message.uid=78689

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PayPal, Inc.
Merchant Technical Services Notification

This notification is designed to inform you of the
following ON-GOING IPN issue:

Service:
- PayPal Live Site

Affected Product(s):
- Order Management (IPN / PDT)

Start Time:
- May 15, 2008 6:00 AM PDT (May 15, 2008 2:00 PM BST)

End Time:
- On-Going

During this time some merchants may be receiving an INVALID response for some IPNs. Our technical teams are working diligently to resolve the
issue. We will provide updates until the issue is resolved.


Additional Information:
From approximately May 16, 2008 10:57 AM PDT (May 16, 2008 6:57 PM BST) to
May 16, 2008 2:58 PM PDT (May 16, 2008 10:58 PM BST) we experienced intermittent
delays with IPN as well, not related to intermittent INVALID IPNs.
This particular issue has been resolved.


We apologize for any impact caused by these incidents.

Sincerely,
PayPal Merchant Technical Support Team

Contacting PayPal
===============
If you have questions, contact PayPal Merchant Technical
Support by going to https://www.paypal.com/mts and filing a
ticket under Contact Support.

PO]]> E-junkie Service Status and Updates; E-junkieGuru http://www.e-junkie.com/bb/topic/2591/pg/0#post6523 http://www.e-junkie.com/bb/topic/2591/pg/0#post6523 Fri, 16 May 2008 22:46:57 GMT
See the pdncommunity forum thread (7 pages of replies and counting!) linked above for further details (as they have not posted nor officially even acknowledged the issue elsewhere yet!).]]> E-junkie Service Status and Updates; E-junkieGuru http://www.e-junkie.com/bb/topic/2591/pg/0#post6523 http://www.e-junkie.com/bb/topic/2591/pg/0#post6523 Fri, 16 May 2008 00:18:40 GMT E-junkie Service Status and Updates; E-junkieGuru http://www.e-junkie.com/bb/topic/2591/pg/0#post6523 http://www.e-junkie.com/bb/topic/2591/pg/0#post6523 Thu, 15 May 2008 17:59:55 GMT
http://www.pdncommunity.com/pdn/board/message?board.id=ipn&message.id=10795

Please feel free to join that forum and post your own complaint about IPNs being down again. Initial reports indicate this instance is primarily affecting non-USD transactions, so most US-based Merchants and Buyers may not be affected. In these cases (missing/delayed IPN), our system would not know that a transaction has completed, so you may need to placate affected customers by processing their order manually (use your "Send free thank-you email/download link", etc.). The affected transactions ~do~ show up in your PayPal log (they just aren't notifying us in return), so you can verify whether a customer's payment has been made by looking in your PayPal account logs.

BTW, whenever you notice an outage like this (where PayPal is completing payments but those payments stopped showing up in your E-junkie txn logs) we would encourage you to contribute some notification/complaint about it to the PayPal Developer forums at:
http://www.pdncommunity.com/pdn/forums
The more people participate there, posting heads-ups and complaints when PayPal IPNs stop working, the more likely PayPal will notice there's a problem and will (hopefully) work to fix it promptly.]]> E-junkie Service Status and Updates; E-junkieGuru