http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2008, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Tue, 8 Jul 2008 00:36:42 GMT Fri, 29 Aug 2008 02:33:18 GMT 681 E-JUNKIE 5 http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 http://www.e-junkie.com/bb/topic/2712/pg/0#post7110 http://www.e-junkie.com/bb/topic/2712/pg/0#post7110 Tue, 8 Jul 2008 00:36:42 GMT
If it's set as a 1x-use code, then it can be used exactly once. If you also did not require a Minimum Order Amount for that discount code, and if the order total was less than the discount amount, then the code would be accepted but any discount remainder beyond the actual order total would be forfeited.

If there was some misunderstanding in this regard between you and your customer, perhaps you could create a special discount code good for the remaining amount and only disclosed to the affected customer for their personal use.]]> E-junkie Discussions; Tyson_N http://www.e-junkie.com/bb/topic/2712/pg/0#post7110 http://www.e-junkie.com/bb/topic/2712/pg/0#post7110 Mon, 7 Jul 2008 07:06:00 GMT
I issued a $20.00 gift certificate to one of my customers with a 1x use that expires at the end of the 2008. Today she informed me that she used $3.99 of her gift certificate last month and when she went to use the rest today it stated that her discount code is expired. I am not sure why she is getting this message since she has $16.01 left on her gift certificate and it does not expire until 12/31/08. Can someone please help me with this?

Many thanks,
Gina]]> E-junkie Discussions; digipea