http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2012, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Sat, 5 Sep 2009 19:26:34 GMT Fri, 10 Feb 2012 18:29:28 GMT 681 E-JUNKIE 5 http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 Sat, 5 Sep 2009 19:26:34 GMT E-junkie Discussions; E-junkieNinja http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 Sat, 5 Sep 2009 02:40:32 GMT
I THINK you are telling me that I cannot use the SKU variable for this.

Can you clarify: Are there other options, such as the thank you PAGE (rather than e-mail).

Thanks again.]]> E-junkie Discussions; Caleb http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 Fri, 4 Sep 2009 23:47:47 GMT http://www.e-junkie.com/ej/help.custom.thankyou-email.htm]]> E-junkie Discussions; E-junkieNinja http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 Fri, 4 Sep 2009 12:31:07 GMT
I am selling tickets to theatre plays. When a patron orders:

1.) One Adult ticket to Sunday afternoon.
2.) One Student ticket to Saturday evening.
3.) One Senior ticket to Friday evening.

In the same order, I want he confirmation e-mail to list those SKUs.

Using the [%SKU%] variable, how would I get the e-junkie confirmation e-mail to include all of the ordered skus?

My SKU's are set up as follows:

Adult,12.00,0.00,0,Adult,,
Student,10.00,0.00,0,Student,,
Senior,10.00,0.00,0,Senior,,

Here is my current template:

Dear [%first_name%] [%last_name%],
Thank you for using the Rome Little Theatre website to place your ticket order.
Please print this confirmation e-mail and present it at the Box Office will-call window.
--------------------------
Your confirmation code is: [%txn_id%] - [%first_name%] [%last_name%]
--------------------------
If you have any questions about your order, call 706.295.7171.
Charged to your credit card: [%gross%]

Thanks for any help!]]> E-junkie Discussions; Caleb http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 Thu, 11 Sep 2008 00:57:38 GMT
We would only send a thank-you email for tangible-goods-only orders IF the order included a product for which you have typed an Email Message or Email Template in that product's configs. I.e., if you leave the Email Message field blank in a product's configs, then orders of that product would not trigger sending a thank-you email to the buyer (although they would still normally get a payment receipt from the payment processor).]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 Wed, 10 Sep 2008 23:44:42 GMT
If you want to enhance or reformat the standard thank-you emails we send to buyers, please see our help page on using Templated Email here:
http://www.e-junkie.com/ej/help.customization.htm#emtem]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 Wed, 10 Sep 2008 16:00:04 GMT It included the transaction ID and an Invoice number.
Thanks for your help!]]> E-junkie Discussions; sweetskins http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 Wed, 10 Sep 2008 16:00:04 GMT It included the transaction ID and an Invoice number.
Thanks for your help!]]> E-junkie Discussions; sweetskins http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 Mon, 8 Sep 2008 19:47:12 GMT
I've tested it currently and it seems to work fine. If this happens again, just forward the notification to support and we'll see what's wrong.

Btw, on a sort of unrelated note, the e-mail buyer got, was that from your payment processor and did it include the invoice ID or the transaction ID or both?]]> E-junkie Discussions; E-junkieChef http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 Mon, 8 Sep 2008 19:15:33 GMT Here is the portion of the email notification we received:
Products Purchased
==============
1.
----
Item name: Long Tee
Qty: 1
Item number: 1007
Size and Color: L Wine
2.
----
Item name: Long Tee
Qty: 1
Item number: 1007
Size and Color: L Wine

...and here's the portion the customer received:
Item : 1007
Description : Long Tee
Size and Color: L Cocoa
Quantity : 1
Unit Price : US $35.00

Item : 1007
Description : Long Tee
Size and Color: L Wine
Quantity : 1
Unit Price : US $35.00

Unlike what I described in the first post, it all seems to work fine if someone orders 2 of the same item in the same color but different sizes, so the only problem is when someone orders 2 of the same item in the same size and different colors. It's happened twice so far.
Thanks for your help!]]> E-junkie Discussions; sweetskins http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 Mon, 8 Sep 2008 11:28:14 GMT
Can you please paste the relevant part of the notification e-mail so I can clearly understand the issue?]]> E-junkie Discussions; E-junkieChef http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 Sun, 7 Sep 2008 16:10:25 GMT E-junkie Discussions; sweetskins http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 Sat, 6 Sep 2008 21:12:32 GMT E-junkie Discussions; DyingLight http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 http://www.e-junkie.com/bb/topic/2839/pg/0#post11365 Sat, 6 Sep 2008 15:17:39 GMT E-junkie Discussions; sweetskins