E-Junkie Forum http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2009, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Sun, 24 May 2009 19:12:21 GMT Sat, 21 Nov 2009 21:30:23 GMT 681 E-JUNKIE 5 E-Junkie Forum http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 Post #14 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 Sun, 24 May 2009 19:12:21 GMT
If you're sure your E-junkie account has been hacked, you should probably change your email account's password as well, since they probably hacked your email account first and then performed the procedure above to gain access to your E-junkie account.]]> E-junkie Discussions; Tyson Post #13 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 Fri, 22 May 2009 11:29:47 GMT E-junkie Discussions; hosdika Post #12 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 Mon, 20 Oct 2008 20:38:57 GMT
"subscription" e-mail address was the same as your "old" login email address and that's where we have sent the new info.

Since I can only give you limited information here, I'll suggest you send rest of your questions to the response you received earlier from support.]]> E-junkie Discussions; Robin Post #11 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 Mon, 20 Oct 2008 20:21:00 GMT E-junkie Discussions; secureNOT Post #10 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 Mon, 20 Oct 2008 20:18:30 GMT E-junkie Discussions; Robin Post #9 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 Mon, 20 Oct 2008 20:16:55 GMT
do you understand my account has been taken over which means all details including emails and passwords have changed????

No email has been recieved!]]> E-junkie Discussions; secureNOT Post #8 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 Mon, 20 Oct 2008 20:10:48 GMT
This could have been done a lot sooner, had you at least provided the login email of the "hacked" account or at least written from that e-mail (I am guessing your e-mail account was not hacked).]]> E-junkie Discussions; Robin Post #7 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 Mon, 20 Oct 2008 20:01:09 GMT
My account has been hacked and I had to set this one up just to respond.

shall I send the 7th email asking for help?]]> E-junkie Discussions; secureNOT Post #6 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 Mon, 20 Oct 2008 19:54:46 GMT secureNOTHow do i view my client ID hwne I've been locked out by the hacker

That will be in your button code. It's also mentioned in your PayPal subscription details in your PayPal account.

secureNOTALSO, I've supplied via support email my subscription transaction ID but still no help??

I can't beleive how long this is taking as it's critical I retrieve my customer information and not allow "whoever" access to their info! Would you not agree E-Junkie?

I really expected a company who takes pride in supposedly being secure to take matters like this serious.


I am sorry .. we respond to tickets as they come in. Our first response to your ticket was within 4 hours of your question. Also, your question did not include the _any_ details about the account which was hacked, and absence of details makes it very hard to judge what's really going on.]]> E-junkie Discussions; Robin Post #5 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 Mon, 20 Oct 2008 19:42:43 GMT
ALSO, I've supplied via support email my subscription transaction ID but still no help??

I can't beleive how long this is taking as it's critical I retrieve my customer information and not allow "whoever" access to their info! Would you not agree E-Junkie?

I really expected a company who takes pride in supposedly being secure to take matters like this serious.]]> E-junkie Discussions; secureNOT Post #4 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 Mon, 20 Oct 2008 19:31:24 GMT
You need to contact us with your client id and subscription id and we can reset the password for you.]]> E-junkie Discussions; Robin Post #3 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 Mon, 20 Oct 2008 16:34:28 GMT
Maybe a "my E-junkie account HACKED" youtube video will help LOL]]> E-junkie Discussions; secureNOT Post #2 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 Mon, 20 Oct 2008 15:48:47 GMT E-junkie Discussions; secureNOT Post #1 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 http://www.e-junkie.com/bb/topic/2938/pg/0#post10101 Mon, 20 Oct 2008 15:05:49 GMT
what shall I do to regain control?

I tried the support email but of course got no reply]]> E-junkie Discussions; secureNOT