http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2013, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Sun, 21 Jun 2009 22:31:14 GMT Sat, 18 May 2013 11:41:48 GMT 681 E-JUNKIE 5 http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 Sun, 21 Jun 2009 22:31:14 GMT
No, I have never had to do anything to make the process happen. It just happens in its own good time. In every single message that I have written to PP, I have noted E-J -- yeesh, you'd think they would pick up on it eventually. (When I reported the issue to PP, they told me to contact the Developer Support division, which is probably what made the support person think I am a developer, even though I told him I am not.)

No, I've looked for consistencies -- credit card pay vs check, country vs country, product vs product, etc, and I can't find a common element.

I'm going to leave everything alone right now and see what happens. It may miraculously be fixed. If not, I'll be back. Thanks for your patience on it.]]> E-junkie Discussions; Coach http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 Sun, 21 Jun 2009 22:03:08 GMT
- Are you still, currently experiencing delays between when your PayPal history shows a payment with Completed status vs. when E-junkie processes the sale?

If not anymore, then PayPal has apparently corrected by now whatever was causing delays at their end.

If you are still seeing significant delays:

- Are any of your PayPal sales being processed in a timely fashion, or are all of them being delayed?
- If some are being processed quickly and others delayed, is there any consistent difference you can see to distinguish them, anything in common for the delayed ones?
- Are you needing to do anything manually to accept payments in order for those sales to then be processed?
- For the sales that are delayed after the payment status shows as Completed in PayPal, what do you find for those payments in your PayPal account when you go to My Account > History > IPN History?]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 Fri, 19 Jun 2009 17:36:52 GMT
[begin message]

Hi,

Currently there's no back logging issue. The problem my be in the script itself. Can you request a copy of the header from your IPN script? I had a contact the other day that was experiencing long IPN delays. He corrected the problem by changing the status 200 in his header to

header("Connection: close");
header("HTTP/1.1 200 OK");

[end message]

That is absolute gobbledegook to me. Does it mean anything to you? If so, what so I do now?]]> E-junkie Discussions; Coach http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 Fri, 19 Jun 2009 01:09:22 GMT
Assuming at least some of your orders are getting processed while others are being delayed, then the entire problem is that PayPal occasionally has technical issues at their end that can create a backlog of delayed (or, rarely, even dropped) IPNs. Please see some troubleshooting tips here:
http://www.e-junkie.com/ej/trouble.paypal.completed-order-not-processed.htm]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 Thu, 18 Jun 2009 23:01:13 GMT
[begin message]

After looking further into your account I see you have IPN turned on but the URL you inserted is not valid. The url is were we will send notification to. Contact your cart provider for the correct IPN URL currently you have http://www.businessplangateway.com/ipn_pay_pal.php

to change this URL to the correct one follow these steps

1. Go to the PayPal website and log in to your account.
2. Click "Profile" at the top of the page.
3. Click the "Instant Payment Notification Preferences" link in the Selling Preferences column.
4. Click "Edit."
5. Check the checkbox and enter the URL to which you would like to receive HTML posts.
6. Click "Save."

[end of message]

My question now is: What do I put for #5?

My second question: Why is this happening after a year of smooth operation?]]> E-junkie Discussions; Coach http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 Fri, 12 Jun 2009 00:18:21 GMT
E-junkie is just as closely integrated with PayPal as they provide the technological means to be, which means that we depend upon PayPal to transmit their IPN (Instant Payment Notification) to our server in timely fashion after each order's payment is completed. This notification is a back-end data transmission from their servers to ours and is completely separate and unrelated to the payment-receipt email they send to you and the buyer.

Unfortunately, these IPNs are occasionally far less than "instant", and if some technical glitch at PayPal's end causes them to start delaying or even dropping the IPNs they should be sending to us, there is nothing we can do to fulfill a sale that PayPal has not even informed us exists yet. If you are fulfilling sales manually and wish to prevent our system from also fulfilling the orders again later once the IPN finally comes through, you can enter those transaction IDs in your Seller Admin > Block Transactions.

You might be interested in this forum post where I described how the whole process works in real-world layman's terms more analogous to old-fashioned pre-Internet mailorder fulfillment, just to get a clearer picture of how the whole process works:
http://www.e-junkie.com/bb/topic/2702#post7080

You may also wish to consider integrating one of the other online payment processors we support:
http://www.e-junkie.com/ej/help.payment.processors.htm]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 Thu, 11 Jun 2009 17:08:42 GMT
I am getting my notifications from PP just fine, and I get my money just fine. I have been doing so for a year. Now, all of a sudden there are huge issues. Yes, it may be PP's issues, but from my perspective, PP is notifying me and paying me. EJ is not providing the download for my client. I use PP because it is convenient for my clients. EJ said they are integrated with PP, and that is what I expect. I should not have to "switch" systems because EJ can't integrate with PP.

Sorry, but I need to vent about this. It has been too much for too long and too many fingers pointing elsewhere.]]> E-junkie Discussions; Coach http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 Tue, 9 Jun 2009 04:37:24 GMT E-junkie Discussions; SimpliFun http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 Mon, 8 Jun 2009 23:33:28 GMT http://developer.paypal-portal.com/pdn/board/message?board.id=ipn&thread.id=18869&page=2]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 Mon, 8 Jun 2009 22:42:01 GMT
PayPal's Website Payments Pro service also combines the functions of a merchant account and gateway along with a regular PayPal account-based payment option (here called PayPal Express Checkout) integrated into a single solution. However, since some buyers may still choose to checkout with their PayPal account instead of using a card, you could still run into the occasional delayed-IPN issue with those checkouts, but direct card payments using PayPal Pro would also, as with Authorize.Net, allow us to auto-redirect buyers and process the sale immediately after checkout.]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 Mon, 8 Jun 2009 20:44:11 GMT E-junkie Discussions; SimpliFun http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 Mon, 8 Jun 2009 20:11:42 GMT http://www.e-junkie.com/ej/help.payment.processors.htm]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 Mon, 8 Jun 2009 05:09:29 GMT E-junkie Discussions; SimpliFun http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 Sun, 7 Jun 2009 23:41:02 GMT
It's possible the IPNs are simply being delayed from being sent due to some issue at PayPal's end; we would recommend contacting PayPal support to report the problem and see if there's any ETA on a fix.

Although PayPal has not (yet) posted any notice acknowledging a current problem with IPNs, we've been getting a few other reports of sporadic delays in IPN, which seems to be confirmed by the stats posted on this independent IPN-monitoring site:
http://paymentreviews.com/ipnoutage.php

EDIT: Hm, it seems you're certainly not the only one having problems with sporadically delayed IPNs at the moment:
http://developer.paypal-portal.com/pdn/board/message?board.id=ipn&thread.id=18869]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 Sat, 6 Jun 2009 23:08:25 GMT E-junkie Discussions; SimpliFun http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 http://www.e-junkie.com/bb/topic/3429/pg/0#post10432 Sat, 6 Jun 2009 15:46:33 GMT E-junkie Discussions; SimpliFun