E-Junkie Forum http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2010, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Tue, 18 Aug 2009 20:56:26 GMT Thu, 18 Mar 2010 22:55:48 GMT 681 E-JUNKIE 5 E-Junkie Forum http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 Post #2 http://www.e-junkie.com/bb/topic/3631/pg/0#post11125 http://www.e-junkie.com/bb/topic/3631/pg/0#post11125 Tue, 18 Aug 2009 20:56:26 GMT
However, I noticed you used some Item-specific template variables above. Bear in mind that the Common Thank-you Email can only use Order-specific template variables; it cannot use any Item Specific variables, because the Common template is not associated with any particular product. Also bear in mind that the Common Thank-you Email is a separate message that would be sent in addition to any product-based Thank-you Emails unless you also specifically disable the latter.

You will probably find this forum discussion helpful:
http://www.e-junkie.com/bb/topic/2546#post8498]]>
E-junkie Discussions; E-junkieGuru
Post #1 http://www.e-junkie.com/bb/topic/3631/pg/0#post11125 http://www.e-junkie.com/bb/topic/3631/pg/0#post11125 Tue, 18 Aug 2009 14:50:15 GMT
Seller admin > Edit Account Preferences

Common Thank-You Email Subject => I wrote only [%item_name%] Purchase into that field
Common Thank-You Email => I wrote the following text into text area

Dear [%first_name%],

You can download [%item_name%] at

[%download_link%]

Please keep this download link to have access to updated versions. The download link will expire after [%max_downloads%] attempts.

---------------------------------------------

The problem is the email that goes to client. It goes as below

Dear [%first_name%], You can download [%item_name%] at

No name written, no item name is written, no download link or max downloads number.

What am I doing wrong?]]>
E-junkie Discussions; mhmtozek