http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2013, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Sun, 8 Nov 2009 18:56:59 GMT Tue, 21 May 2013 20:10:05 GMT 681 E-JUNKIE 5 http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 Sun, 8 Nov 2009 18:56:59 GMT E-junkie Service Status and Updates; nowclock http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 Sat, 7 Nov 2009 20:36:44 GMT
Yes, the shipping destinations do override the shipping rules.]]> E-junkie Service Status and Updates; E-junkieNinja http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 Sat, 7 Nov 2009 19:58:55 GMT
We don't want all countries.

Does that not conflict with shipping prefs? US only AND All Countries?

Are you saying NO USPS rules at all?

Are you saying only UPS, or only USPS, not both?

Do Shipping Destination settings take precedence over Rules?

Please give me more detail so that is super clear.

Thanks!

John]]> E-junkie Service Status and Updates; nowclock http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 Sat, 7 Nov 2009 00:16:15 GMT
Since you are restricting the country to USA already, just delete your "US only" USPS rules and add it for "all countries". That will solve the issue.]]> E-junkie Service Status and Updates; E-junkieChef http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 Fri, 6 Nov 2009 19:37:59 GMT
Thank you for letting me know.

What's a reasonable time estimate for resolution?

Thanks,

John]]> E-junkie Service Status and Updates; nowclock http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 Fri, 6 Nov 2009 16:35:35 GMT E-junkie Service Status and Updates; E-junkieNinja http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 Thu, 5 Nov 2009 23:04:47 GMT
I made a post 11-3-9, but haven't heard back.

It's the last thing to make my cart operational.

Can you get someone to respond?

I've re-posted the original below...

Hello,

I have three shipping rules:

1 - Priority USPS
2 - Express USPS
3 - UPS Ground

Unfortunately, ONLY the USPS selections appear in the cart.

The UPS selection DOES NOT show up in the possible selections.

Please tell me how to make this work.

thanks,

John


#
POSTED ON: November 3, 2009 @ 17:21 GMT -7]]> E-junkie Service Status and Updates; nowclock http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 Wed, 4 Nov 2009 00:21:54 GMT
I have three shipping rules:

1 - Priority USPS
2 - Express USPS
3 - UPS Ground

Unfortunately, only the USPS selections appear in the cart.

Please tell me how to make this work.

thanks,

John]]> E-junkie Service Status and Updates; nowclock http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 Fri, 23 Oct 2009 14:55:04 GMT
There is no need to apologise! Thanks for updating the discount logic. It makes it simpler for eejits like me.

Let me know how you get on with the Safari issue.

Enjoy your weekend.

Quince]]> E-junkie Service Status and Updates; QuinceSpek http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 Fri, 23 Oct 2009 13:02:15 GMT
As for the Safari issue, it seems like Safari has a weird bug where it tends to regenerate the last form in case you navigate away from the page and then back to it (nice catch btw!). We are working on a fix.]]> E-junkie Service Status and Updates; E-junkieChef http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 Sat, 10 Oct 2009 23:40:34 GMT
It's me again! I have successfully integrated e-junkie shopping cart into my live page and I am very happy with it thanks. However, I have 2 small problems that I'd like you to investigate, please.

My live URL is http://www.thespeks.com/the-speks-shop.html

1. Shopping cart refresh problems when the browser's back arrow is clicked (Safari only...my version is 4.0.3...problem does not exist for Firefox or IE)

To recreate this problem:

- Buy CD (orange Buy Now button)
- Select Remove, Click Update Cart, shopping cart is now empty so click Continue Shopping
- Click Video Clips (or any other non-e-junkie link)
- Click browser's back arrow
- Buy MP3 (green Buy Now button)
- Select Remove, Click Update Cart

When the Cart refreshes, the MP3 item is still in the cart with the Remove box checked. This is incorrect. The MP3 item should have been removed and the cart should be empty.

2. Can't get "Quince" discount code to work for all items in cart. (I have created discount codes for individual items and they are working well.) "Quince" has been set up to give a 20% discount on the Cart's Total. The Cart accepts this discount code, i.e. it does not display "Invalid Discount Code" message, but nothing affects the overall total. Am I missing something in my setup options?

Thanks in advance,
Quince Spek]]> E-junkie Service Status and Updates; QuinceSpek http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 Fri, 2 Oct 2009 23:19:32 GMT
Enjoy your weekend,
Quince]]> E-junkie Service Status and Updates; QuinceSpek http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 Fri, 2 Oct 2009 19:46:23 GMT
Development took another look at it, and it should now be working. I did test it myself and it does seem to be fixed.]]> E-junkie Service Status and Updates; E-junkieNinja http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 Fri, 2 Oct 2009 12:29:15 GMT
Thanks for responding. Unfortunately, I am still having the same problem! I still have to either click "Update" or re select "Ireland" again before I can Checkout. Am I missing something?

Thanks,
Quince]]> E-junkie Service Status and Updates; QuinceSpek http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 Thu, 1 Oct 2009 22:12:27 GMT E-junkie Service Status and Updates; E-junkieNinja http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 Wed, 30 Sep 2009 23:01:12 GMT
OK. I must live with that. So now I revert back to my first post this morning!

Most of my buyers are from Ireland. There are no post codes in Ireland and when my buyers "View Cart" they see their default "Ship to" as "Ireland" and their default "ZIP/Postal Code" as "none". This is OK.

My buyers do not have to change anything because the default values are what my buyers need so they click "Checkout" but E-junkie asks them to select a country and enter a ZIP/postal code! I think this is incorrect. I think E-junkie should accept the default values, calculate shipping and take the buyer to checkout.

Please have a look at my test page http://thespeks.com/test/the-speks-shop.html so you can see what I'm talking about.

Thanks,
Quince]]> E-junkie Service Status and Updates; QuinceSpek http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 Wed, 30 Sep 2009 22:26:28 GMT
I heard from development and I'm sorry to say that this is not going to be something we are going to be able to setup. Since the different payment processors we integrate with have different requirements we need to have both the zip/postal code and country fields, and we would not be able to change that requirement for shipped products.]]> E-junkie Service Status and Updates; E-junkieNinja http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 Wed, 30 Sep 2009 18:30:43 GMT
Thanks for responding. I have been working on the permutations and combinations of this for a few hours and if you are speaking to your development department then this is the rule I'd like it to consider:

If "Shipping/Buyers Address" is checked and if the E-junkie user does not have any shipping charges assigned then :
initialise shipping-variable to zero and do not display "Ship to" and "ZIP/Postal Codes" in "View Cart" (as is currently the case for digital goods)

This rule replaces the meanderings in my previous two posts. I'd love this to be implemented so much that I am willing to pay for it to be done! I'm available on the phone if someone in development wants to discuss this.

Thanks,
Quince]]> E-junkie Service Status and Updates; QuinceSpek http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 Wed, 30 Sep 2009 17:26:38 GMT
I will pass on your suggestions to our development department.]]> E-junkie Service Status and Updates; E-junkieNinja http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 http://www.e-junkie.com/bb/topic/3656/pg/4#post12098 Wed, 30 Sep 2009 12:04:20 GMT
Here is the crux of my problem: I have no shipping charges but my buyers must click "Update Cart" in order for"Shipping: 0.00" to be displayed in the cart. My buyers can not click "Checkout" until "Shipping: 0.00" has been displayed. Why should this be the case? Why isn't "Shipping: 0.00" displayed automatically when I have no shipping charges set up in my E-Junkie account?

Please help...

Thanks,
Quince]]> E-junkie Service Status and Updates; QuinceSpek