http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2013, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Thu, 26 Jul 2012 22:29:06 GMT Tue, 18 Jun 2013 23:04:43 GMT 681 E-JUNKIE 5 http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 Thu, 26 Jul 2012 22:29:06 GMT
We are looking into whether the restriction on sending Updates for remotely-hosted files is still relevant with our current provisions, so if we conclude it's a moot point, we may well remove that restriction.]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 Thu, 26 Jul 2012 03:15:10 GMT E-junkie Discussions; m0ds http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 Wed, 25 Jul 2012 21:13:10 GMT
That said, if your file is under 500 MB in size, you should be able to upload that in the product's settings and temporarily remove the Remote Product File URL when you send out the Update. Our cheapest plan that allows Remotely Hosted Downloads also includes 500 MB of upload space, so if you're using Remote File URLs for all your products, you should have the full 500 MB of upload space available to you. Once the Update is sent and everyone has had a chance to claim their free download for that, you can edit the product and re-add the Remote Product File URL, and if you wish use the Overwrite Product File button to Delete the uploaded file and reclaim that upload space.]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 Tue, 24 Jul 2012 04:06:29 GMT
This game intends to have a pre-order, and then of course and actual product file product, sent to the pre-order customers as stated above, using updates.

But the updates help page states you cannot send updates if the file is hosted elsewhere.

Can you explain to me why that is, why there is such a limitation? The help files suggest that e-junkie create a 'copy' of the remote hosted file and just sends the customers that cached version, so why does it become not possible to link updates to remote hosted files?

Or have I interpreted "Remote Product File URL." incorrectly? Many thanks.]]> E-junkie Discussions; m0ds http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 Fri, 13 May 2011 19:38:12 GMT
You'll need to handle the file delivery of unique files by other means outside of our cart, but at least you face a much lower risk of file sharing when each file is personalized to each buyer's needs.

And if you are handling the distribution of your personalized files outside of our system, there's nothing our Update service can do for you. Like our normal file delivery feature, it would only be helpful if you had one file to distribute to a lot of people rather than a lot of individual files.]]> E-junkie Discussions; E-JunkieMonster http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 Fri, 13 May 2011 18:14:08 GMT
I understand I would set up the sale with no download or shipping options and set up the payment to be approved manually in PayPal until I the product was created and I was ready to process the order for electronic delivery to the customer.

My question is regarding the updates. Each customer would receive a unique product so it sounds as if I would need to create a new buyer group for each customer update and then send that customer a unique update link for their specific personal video download at a cost of $1 from e-junkie. Would this process be the solution or is there another option as I would prefer not to set up a buyer group for each customer?]]> E-junkie Discussions; btlewand http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 Fri, 16 Oct 2009 11:11:36 GMT
Thanks for all the advice.

Jon]]> E-junkie Discussions; jongommdotcom http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 Fri, 16 Oct 2009 01:59:36 GMT https://www.e-junkie.com/ej/view_mailing_list.php

We do charge a nominal fee for our Updates/Newsletter service (this is our only service which is not a standard feature included in your monthly subscription), to cover our costs for the spike in additional overhead required to send mass emails and serve a flurry of free downloads for you. The amount will be calculated automatically based on your actual need/usage for that service, and you will be given the choice to either decline and cancel or accept and proceed.

Links issued via our Updates feature would work the same as if you'd issued each person a free link manually via Seller Admin > "Send free download link". These links would be unique for each person and expire after the hours/attempts you defined for the product, but we would not process these like an actual checkout sale (e.g., no buyer data would be saved to your Transaction Log or sent to a Product Variable Information URL), although all free links you issue are logged in Admin > Free Downloads Log.]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 Wed, 14 Oct 2009 13:42:13 GMT
Can you tell me more about these "updates": will the email received by customers work exactly as if I'd sold them a download? Including unique links for security of the product, etc?

Looking here:
http://www.e-junkie.com/ej/help.updates.htm
it implies e-junkie would charge me a fee for sending out these updates.

With paypal as I use it now, I have access to all my customer's email addresses: I would not be happy to lose this by joining e-junkie.]]> E-junkie Discussions; jongommdotcom http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 Wed, 14 Oct 2009 13:16:18 GMT
Once you release the album, you can create a product and send that out as an update to all the buyers who'd purchased the pre-order product.]]> E-junkie Discussions; E-junkieChef http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 http://www.e-junkie.com/bb/topic/3772/pg/0#post21397 Wed, 14 Oct 2009 13:03:03 GMT
I am a musician, I have a new album out soon. I will be taking "pre-orders" before the release date for the CD. This is very easy to do as customer addresses will be sent to me by paypal, which I can store until the release date.

I would like to take pre-orders for mp3 downloads, and use e-junkie to facilitate my download sales.

Is it possible that the order/payment could be taken by you, but the delivery of the file be delayed until a set date?

If not, is there a way to do it manually? E.g. create an item/buy-now-button for the preorder, store the customers email addresses, ejunkie then emails all customers on the specified date with the download link?]]> E-junkie Discussions; jongommdotcom