http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2013, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Mon, 2 Nov 2009 13:45:49 GMT Wed, 19 Jun 2013 17:37:37 GMT 681 E-JUNKIE 5 http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 http://www.e-junkie.com/bb/topic/3822/pg/0#post12032 http://www.e-junkie.com/bb/topic/3822/pg/0#post12032 Mon, 2 Nov 2009 13:45:49 GMT E-junkie Discussions; sniffadmin http://www.e-junkie.com/bb/topic/3822/pg/0#post12032 http://www.e-junkie.com/bb/topic/3822/pg/0#post12032 Mon, 2 Nov 2009 11:06:54 GMT
zipcode_mismatch
country_mismatch

they'll only be present in case of a mismatch and will be set to true.]]> E-junkie Discussions; E-junkieChef http://www.e-junkie.com/bb/topic/3822/pg/0#post12032 http://www.e-junkie.com/bb/topic/3822/pg/0#post12032 Sun, 1 Nov 2009 14:27:31 GMT E-junkie Discussions; sniffadmin http://www.e-junkie.com/bb/topic/3822/pg/0#post12032 http://www.e-junkie.com/bb/topic/3822/pg/0#post12032 Sun, 1 Nov 2009 08:52:04 GMT E-junkie Discussions; E-junkieChef http://www.e-junkie.com/bb/topic/3822/pg/0#post12032 http://www.e-junkie.com/bb/topic/3822/pg/0#post12032 Sun, 1 Nov 2009 02:42:39 GMT
My question is, how do people normally handle this situation? If I ask the customer to pay the tax, do I just tell her to send me a paypal payment for $1.95 (the amount of tax due)? Or should I just let it slide and pay it myself (assuming that's legal), and don't worry about it unless it happens a lot? (Does this happen a lot? Are there people out there "gaming" taxes on e-commerce shopping carts all the time?)

A third option is to refund her original sale, and ask her to go back and start over with a new sale.

I don't want to alienate a potentially happy customer, but if this is the kind of thing that happens a lot in e-commerce, I guess I'll need to have a strategy for dealing with it regularly.

thanks,
Joe]]> E-junkie Discussions; sniffadmin