E-Junkie Forum http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2014, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Thu, 31 Dec 2009 05:04:25 GMT Tue, 2 Sep 2014 14:00:31 GMT 681 E-JUNKIE 5 E-Junkie Forum http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 Post #13 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 Thu, 31 Dec 2009 05:04:25 GMT
One HUUUUUGE thing I was missing is that you can include a link to the Thank You Page in the Common thank you email by adding the following: [%thankyou_link%]. This way, I can turn off all the separate thank you emails, have just one common email go for all the products in one lump email, and they will have this link -- [%thankyou_link%] -- that will take them to the Thank You Page with the special instructions, such as for my redirect.

The other HUUUUUUUGE thing I was missing was where the common thank you email box thingy could be found: in Preferences. This is such an important point, and I was in too much of a rush to find it before.

Again, thank you for your help!! And if you see anything I just wrote that you feel is in error, please do let me know. :O)]]>
E-junkie Discussions; Sassy
Post #12 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 Mon, 21 Dec 2009 03:52:11 GMT
It is not possible to disable the Common Thank-you Email for a specific product -- by definition, it is sent for every sale.

If the buyer finishes checkout and proceeds to the thank-you page before the payment processor has completed actually processing the payment (withdrawing funds from the buyer's account and committing them for deposit to your balance), then the buyer would only see a generic thank-you page asking them to check their email for further instructions. Therefore, you DO want to send a thank-you email for digital products -- if not a Common Thank-you Email, then at least separate emails for each product.

After payment has completed, when the buyer proceeds to the thank-you page directly following checkout, or using the [%thankyou_link%] sent in any thank-you email, that will bring up a combined thank-you page for every item in their order. Product-specific thank-you page customizations (from the "Message (HTML)" field of each product's settings) will appear after each product itemized on that page, followed by common thank-you page customizations (from Admin > Account Prefs > Common Thank-you Page HTML). Here's an example page to give you an idea how this would look:
https://www.e-junkie.com/ecom/rp.php?t=jg-kqswfja3e6cfcfd&c=fup

If the buyer only purchased a Redirection product alone which has no product-specific Message (HTML) thank-you page customization, and if their payment is completed by the time they proceed to the thank-you page after checkout, their Redirection will be activated instantly, and no thank-you page would be displayed at all. Otherwise, if the product has thank-you page customizations, then a normal thank-you page would be shown with the customization and a link to click to activate the Redirect.

If the buyer reaches a thank-you page from the [%download_link%] included in a product-based thank-you email, that page will only show the product's name and link, then product-specific thank-you page customizations from that item's "Message (HTML)" field, then any common thank-you page customizations. Again, if this is a Redirection product without any product-based customization, then the [%download_link%] would activate the Redirection instantly.]]>
E-junkie Discussions; E-junkieGuru
Post #11 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 Sat, 19 Dec 2009 23:55:28 GMT
I am thinking I do NOT want one thank you email for all products, then.

So right now I have enable templated email/erased the info in the box/fill out the custom thank you section for ALL of my products. So I want ZERO emails going for any purchases. They each have their own thank you filled out.

So is the following correct?...

If someone purchases 1 ebook, they will be directed to the thank you page.

If someone purchases 1 or more of my ebooks, they will be directed to the thank you page.

If they purchase the course with special instructions, they will be directed to the thank you page.

If they purchase the course with special instructions AND more than one ebook, they will be directed to the thank you page.

In other words, no matter what they buy or how many, they will NOT receive an email but will be directed to the thank you page with or without special instructions, depending on if the course is involved.

Do I have this right?

Thank you so much for your help!!]]>
E-junkie Discussions; Sassy
Post #10 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 Sat, 19 Dec 2009 22:51:39 GMT E-junkie Discussions; E-junkieNinja Post #9 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 Sat, 19 Dec 2009 22:07:18 GMT
Right now, according to the settings I chose (I checked the box for enable templated email and erased the info I had written in the box above it, and filled out the box in the custom thank you section) if they purchase more than one item, they will receive ONE thank you page that will not be emailed to them, but which will open in a new window.

If I want a custom thank you page for the one item with special instructions, I should still keep the box checked for enable templated email/erase the info in the box/fill out the custom thank you section? Then they will be taken to the page with my special instructions? But what if they order this special course PLUS extra ebooks -- will the links to the extra ebook downloads be included with these special instructions?

I just want to be sure because I am trying very hard to:

-- Delete any and all emails to them -- I just want them to be brought to a download page.
-- Bring them to ONE download page after purchase, no matter what they buy or how many items they purchase, while ensuring they receive the thank you page with special instructions when they purchase the course

Thanks for hanging in there with me! :O)]]>
E-junkie Discussions; Sassy
Post #8 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 Sat, 19 Dec 2009 20:10:00 GMT E-junkie Discussions; E-junkieNinja Post #7 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 Sat, 19 Dec 2009 19:28:49 GMT
Thank you so much for your assistance. :O)

Is it possible to have a common thank you for all products except one?]]>
E-junkie Discussions; Sassy
Post #6 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 Sat, 19 Dec 2009 17:16:53 GMT
You can make a custom thank you page for a product by going to Seller Admin>View/Edit/Delete Product, select the Product and click Edit. Then click the Next button until you are on the page that instead of Next it says Submit. On the left side is a large field for a custom thank you page just for that product.]]>
E-junkie Discussions; E-junkieNinja
Post #5 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 Sat, 19 Dec 2009 03:54:16 GMT
Is it possible to have a common thank you for all products except one? My course has special instructions that they MUST read before clicking the link to be redirected to my site. (I cannot put these instructions in a thank you for all products, only when the course is one of those purchased.)

Also, in general, after a purchase is made they are brought to a page to download the stuff, plus they receive an email(s) with the same download. Is it possible to turn off those emails they receive so they only go to the download page after purchasing? Or would that be a bad idea? ;O)]]>
E-junkie Discussions; Sassy
Post #4 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 Fri, 18 Dec 2009 04:19:41 GMT
I think perhaps this buyer was confused by receiving 7 separate thank-you emails (one for each product ordered, plus one more Common Thank-you Email), and each of those would have a link to the thank-you/download page only for that product, rather than a common all-in-one thank-you download page.

Maybe some of those messages got filtered into her spam folder; the more words and URLs you add to a thank-you email message, the more likely that is to happen, which is why we recommend keeping your thank-you emails as short as possible, so you'd want to save any promotional or explanatory text for the thank-you page.

If you would rather send just one, common thank-you email to each buyer, providing a link to a single, common thank-you/download page for all products they ordered together, please see this discussion:
http://www.e-junkie.com/bb/topic/2546#post8498]]>
E-junkie Discussions; E-junkieGuru
Post #3 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 Fri, 18 Dec 2009 00:23:28 GMT
invoice: vicd0q3bwdcyxf08682cz4dck0gk4wkc00gcss]]>
E-junkie Discussions; Sassy
Post #2 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 Thu, 17 Dec 2009 20:25:04 GMT E-junkie Discussions; E-junkieNinja Post #1 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 http://www.e-junkie.com/bb/topic/3951/pg/0#post12763 Thu, 17 Dec 2009 17:49:55 GMT
The book about sauces includes two free ebooks. I see that she has received two separate emails for these two books because I receive notification in my email when these are sent.

But it seems that, according to her email to me, after she made the purchase of all the items (in one purchase), she was taken to the page to download the weight-loss course. Then, she was not able to get back to that page to download the rest. (I think when she wrote this note she was not aware that the two freebies were sitting in her email.)

But what concerns me is: Where is the link for her to download the sauce book? Would that have been included with the page that says "click here to get to the course (sic.)"? Would this have been a separate email?

This is the first time someone has purchased all of the books/course I offer, so this is the first time I am dealing with this. Thanks for your help. :)

Sassy]]>
E-junkie Discussions; Sassy