http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2012, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Fri, 20 Aug 2010 07:53:59 GMT Sat, 26 May 2012 02:17:26 GMT 681 E-JUNKIE 5 http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 Fri, 20 Aug 2010 07:53:59 GMT
Ok, now I know what I need to do.

Many thanks.]]> E-junkie Discussions; Pinkie http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 Thu, 19 Aug 2010 23:38:36 GMT
If you wish to use the names on your buyer list with Vertical Response it may be best to send everyone on that list an opt-in email to confirm that they do want to receive your newsletter through VR. AWeber does this for any names they receive from us regardless of whether or not the buyer saw an opt-in box during checkout, for example, to ensure there is no one on the list that didn't agree to be there.]]> E-junkie Discussions; E-JunkieMonster http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 Thu, 19 Aug 2010 21:11:34 GMT
This is where I'm confused. If they checked that box, where is the list of subscribers? All I see is a list which includes Actives, but I thought these are the folks who purchased, and didn't necessarily check the box for newsletters.

So the Buyer List is not a comprehensive list of all buyers? Just those from PayPal Standard (automatically) and Payment Pro if they opted for the newsletter? If they didn't opt for the newsletter, where did their names go? I have my own list, but am curious about this. Thanks.]]> E-junkie Discussions; Pinkie http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 Thu, 19 Aug 2010 21:05:07 GMT E-junkie Discussions; E-JunkieMonster http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 Thu, 19 Aug 2010 02:22:36 GMT
I'm still a little unclear. I thought all the buyers on the list (from the link above) are those that made a purchase, and not necessarily those who subscribed to my newsletter.

I guess I don't see how they all are automatically signed up to receive my newsletter since they have to check a box if they're interested. Is there a way to see if they checked that box?

Thanks.]]> E-junkie Discussions; Pinkie http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 Thu, 19 Aug 2010 02:03:51 GMT
If you wanted to consider using Aweber instead of Vertical Response, you could import your current VR list to Aweber and have us submit new buyers to Aweber automatically, and Aweber would send new subscribers an opt-in link to confirm their wish to subscribe.]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 Wed, 18 Aug 2010 02:12:13 GMT
Vertical Response only allows me to add names if I have their permission, so knowing if they clicked the box on your checkout page to receive newsletters and offers would give me that indication.]]> E-junkie Discussions; Pinkie http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 Tue, 17 Aug 2010 23:59:09 GMT
If buyer opts-in, we add their name/email to a Buyer Group list we maintain for each product they ordered. You can view these Buyer Group lists we maintain for you by logging into your Seller Admin and then visiting this link directly:
https://www.e-junkie.com/ej/view_mailing_list.php
(you may want to bookmark that until we can add a link for it in Seller Admin)

The pink highlights in that Mailing List admin indicate buyers who have been removed from your list, either because of a payment refund/reversal, or because you removed them yourself, or because they clicked an opt-out link in a newsletter you'd sent them through our system.

From the Mailing List admin, you can download any list view to a file on your computer, which you can unzip and open in any spreadsheet program such as Excel or (free) Gnumeric. Then you could, say, sort the rows by Status primarily and Date secondarily, so you could pick opted-in buyers (those with Active status) and see who joined your list most recently, so you could add them to your Vertical Response list.]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 Tue, 17 Aug 2010 18:41:28 GMT E-junkie Discussions; Pinkie http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 Tue, 17 Aug 2010 18:17:05 GMT
Newsletter integration looks a little complicated. I'm not clear on where the subscriber's name goes when they check the box. Is there a way to see who clicked and would like to receive my newsletter? This way I could add them to my Vertical Response list. I'd hate for them to click, thinking they'll receive a newsletter, then they don't get one.

Also, on the list of buyers, what do the pink highlights mean?]]> E-junkie Discussions; Pinkie http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 Tue, 17 Aug 2010 01:17:17 GMT http://www.credit-card-logos.com/

Security seals are typically only used on the actual secure pages where sensitive data is being requested or transmitted, and they are designed to be "live badges" that the user can click to verify and view more information about the particular security measure represented by the badge, which won't work on other pages. If you're using PayPal Pro, or Authorize.Net with PayPal Standard, it would also be misleading to, say, place a copy of our GeoTrust badge on your site, since buyers who choose to checkout with PayPal would be using PayPal's secure site and would not even be using our GeoTrust-secured card checkout page at all.

The opt-in checkbox on our card checkout page controls whether we add the buyer to your Buyer Group lists for the item(s) they purchased:
http://www.e-junkie.com/ej/help.updates.htm

If you were using our Aweber integration, that checkbox would also determine whether we submit the buyer's info for subscription to your Aweber mailing list. We do not have any particular integration method for Vertical Response, but if they can accept PayPal IPN, they may be able to receive our IPN-style generic Integration submissions, but these could not be controlled by the opt-in checkbox:
http://www.e-junkie.com/ej/help.integration.htm]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 Mon, 16 Aug 2010 23:00:16 GMT
Thanks.]]> E-junkie Discussions; Pinkie http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 Mon, 16 Aug 2010 22:46:21 GMT
A couple of more questions:

1. Where can I get the credit card icon that shows Visa, MC, AMEX, etc? PayPal only has the one that has the PayPal attached (for when I only used PayPal Standard) and I'd like the one without it.

2. Are there any trust seals we can put on our website? I see the GeoTrust and McAfee on the checkout page. Can we put these or something like these to generate confidence for buyers? Or are these strictly for the checkout pages?

3. I'm assuming the above-generated seals are generated by e-Junkie?

Thanks.

--Paula]]> E-junkie Discussions; Pinkie http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 Sat, 7 Aug 2010 21:17:26 GMT
If you are going to add in PayPal Website Payment Pro, all you need to do is follow the steps on this help page:
http://www.e-junkie.com/ej/paypal-partner.htm]]> E-junkie Discussions; E-junkieNinja http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 Sat, 7 Aug 2010 09:20:13 GMT
Also, I've been looking at PayPal Website Pro and it says I would need the help of a developer to install it. How complicated is this and since I have e-junkie do I still need a developer?]]> E-junkie Discussions; Pinkie http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 Thu, 5 Aug 2010 01:56:24 GMT
I'm not quite sure what you mean about SIM, but we are SAAS ("software as a service", similar to in contrast to licensed software that you get a copy of to install yourself), and our service is already pre-integrated with Authorize.Net. We've done all the hard "nerdy work" for you, so all you'd have to do is follow our instructions to provide the information we'd need to link your Authorize.Net account to your E-junkie account, and you're done!

Authorize.Net may offer you a "Virtual Terminal" service that would allow you to take card info over the phone and validate that manually on your computer. This would not involve us at all, so you can consult Authorize.Net help pages or support staff for any questions you may have about that.]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 Thu, 5 Aug 2010 01:49:09 GMT
Would I be better off going with PayPal Pro? I already have PP Standard. I don't want my buyers to have to see the PayPal logo if they opt to pay this way. Some of my buyers don't want to use PayPal, which is why I want to give them the option.]]> E-junkie Discussions; Pinkie http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 Thu, 5 Aug 2010 01:29:37 GMT E-junkie Discussions; Pinkie http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 Thu, 5 Aug 2010 01:29:01 GMT
Great, so I don't have to worry about storing buyers' credit card info. That's great. I take it then, you are considered SIM (new term I learned today).]]> E-junkie Discussions; Pinkie http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 http://www.e-junkie.com/bb/topic/4549/pg/1#post15282 Wed, 4 Aug 2010 23:03:37 GMT
A 'merchant account' is just a special type of bank account that allows you to accept credit card payments directly into that account. This is unrelated to our being a Reseller and Partner with Authorize.Net, and unrelated to any other accounts you may maintain with other services for other reasons, such as a PayPal account or your E-junkie account. Your choice of merchant account provider is your choice; as long as they can work with Authorize.Net, it's entirely up to you.

You should not require your own secure server, nor an SSL certificate for your domain, nor PCI compliance, because you are using E-junkie as a "hosted" e-commerce provider which is already secure and PCI compliant, and we can provide our most recent PCI compliance report upon request via email. You would only need your own secure server, SSL encryption certificate and PCI compliance auditing if you were using "licensed" e-commerce software that gets installed on your own server to run there on its own, which is not the case with E-junkie.

While the buyer is using our cart service to shop for items on your site, the order they build in their cart is completely anonymous, as no personal, financial nor other sensitive data is being exchanged at that point. When the buyer proceeds to checkout to pay with a credit card that will be processed using your Authorize.Net service, they are taken to a secure checkout page that we generate for you on our server, and we handle transmitting their private/financial data to Authorize.Net via a secure channel for you.]]> E-junkie Discussions; E-junkieGuru