E-Junkie Forum http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2013, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Tue, 15 Mar 2011 21:01:31 GMT Sat, 25 May 2013 01:24:22 GMT 681 E-JUNKIE 5 E-Junkie Forum http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 Post #21 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 Tue, 15 Mar 2011 21:01:31 GMT Your issue would be unrelated to the glitch discussed above that happened briefly one day last August. All sellers using our system with Authorize.Net share the same back-end integration with Authorize.Net that's built-into our system, and since you are the only one reporting a problem at present, that indicates your issue must be with your own settings, whether in your Admin at our end, Authorize.Net's end, or with your Merchant Account at your bank.

The particular error you're seeing suggests a problem between Authorize.Net and the bank where you have your Merchant Account, rather than any issue between Authorize.Net and us. It appears we are already working with you on this matter via email, so we'll just continue the discussion there if necessary.]]> E-junkie Discussions; E-junkieGuru Post #20 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 Tue, 15 Mar 2011 06:41:51 GMT E-junkie Discussions; peterbeckwith Post #19 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 Thu, 12 Aug 2010 04:18:52 GMT
LOL!! Poor Guru!!! You must still be in reaction mode from the problem. Sounds like you thought I was suggesting that e-junkie post status updates on YOUR header but I wasn't. I found no fault with your communication.

I didn't know about the system status forum. I came straight to this message board as soon as my customers started emailing me so that was great to see the info here.

My comments were really directed at other customers like myself who might find it a helpful thing to do on their own sites. Easier than answering a lot of individual emails, plus it just helps to let the end user/our customer, know what's going on.]]> E-junkie Discussions; Jo Post #18 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 Wed, 11 Aug 2010 23:08:59 GMT http://www.e-junkie.com/bb/forum/6

I'm not sure why our morning staff didn't post a status report confirming the issue there today, but perhaps they were just too preoccupied responding to the flood of messages reporting the problem and hustling to work with Development in fixing it. We've discussed this oversight and intend to be more diligent about posting status reports whenever serious issues like this may crop up in the future.]]> E-junkie Discussions; E-junkieGuru Post #17 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 Wed, 11 Aug 2010 20:27:32 GMT
We all know that as long as we are doing business on the internet there will be occasional issues or problems. It's inevitable. But I also found it makes things easier to keep my customers informed when possible, so I put a small notice right under our websites banner/heading telling people of the problem and again when it's fixed.

Saves answering a lot of emails and instills a bit of confidence for customers I hope.]]> E-junkie Discussions; Jo Post #16 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 Wed, 11 Aug 2010 17:43:04 GMT E-junkie Discussions; kkd Post #15 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 Wed, 11 Aug 2010 17:41:33 GMT
Our amazing development team has found and fixed the error. Neither you, nor your buyers should now be getting an Invalid Processor error when trying to checkout via PayPal.

JeffEwhen did the error occur?


The issue seems to have occurred just after 7 am PST.]]> E-junkie Discussions; E-junkieNinja Post #14 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 Wed, 11 Aug 2010 17:27:06 GMT
Sales stopped overnight and I thought people just stopped liking me :)]]> E-junkie Discussions; JeffE Post #13 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 Wed, 11 Aug 2010 17:24:57 GMT
please fix... pretty please.]]> E-junkie Discussions; kkd Post #12 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 Wed, 11 Aug 2010 17:23:18 GMT E-junkie Discussions; JeffE Post #11 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 Wed, 11 Aug 2010 16:34:22 GMT
We are aware of this issue and we are looking into it. We apologize for the problem and we will repair it as quickly as we can.]]> E-junkie Discussions; E-junkieNinja Post #10 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 Wed, 11 Aug 2010 15:13:50 GMT E-junkie Discussions; OTSS Post #9 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 Wed, 11 Aug 2010 15:10:27 GMT E-junkie Discussions; kkd Post #8 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 Wed, 11 Aug 2010 15:06:54 GMT E-junkie Discussions; advantus Post #7 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 Wed, 11 Aug 2010 14:54:06 GMT E-junkie Discussions; OTSS Post #6 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 Wed, 11 Aug 2010 14:52:17 GMT E-junkie Discussions; kkd Post #5 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 Wed, 11 Aug 2010 14:50:41 GMT E-junkie Discussions; OTSS Post #4 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 Wed, 11 Aug 2010 14:50:41 GMT E-junkie Discussions; BrianGardner Post #3 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 Wed, 11 Aug 2010 14:49:22 GMT
i called ejunkie and left a message and also sent and email?]]> E-junkie Discussions; kkd Post #2 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 http://www.e-junkie.com/bb/topic/4571/pg/1#post17200 Wed, 11 Aug 2010 14:47:11 GMT E-junkie Discussions; OTSS