http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2013, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Tue, 11 Jan 2011 03:25:31 GMT Sat, 25 May 2013 17:59:59 GMT 681 E-JUNKIE 5 http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 http://www.e-junkie.com/bb/topic/4908/pg/0#post16524 http://www.e-junkie.com/bb/topic/4908/pg/0#post16524 Tue, 11 Jan 2011 03:25:31 GMT
Do your colleagues know of any other options?]]> E-junkie Discussions; Pinkie http://www.e-junkie.com/bb/topic/4908/pg/0#post16524 http://www.e-junkie.com/bb/topic/4908/pg/0#post16524 Mon, 3 Jan 2011 22:42:31 GMT
We've started using SnapEngage for our own live chat (see that button over there? --> :^), so you might look into that for your site; it uses any Google Talk-compatible IM client app for your agents' end, with customers using a chat window inside your site of course. We used to use LivePerson but weren't thrilled with the proprietary client app our agents had to use for that, so we looked for something better and think we've found it.]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/4908/pg/0#post16524 http://www.e-junkie.com/bb/topic/4908/pg/0#post16524 Mon, 3 Jan 2011 02:07:22 GMT
Thanks.]]> E-junkie Discussions; Pinkie