http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2013, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Thu, 17 Mar 2011 00:28:38 GMT Tue, 21 May 2013 20:58:50 GMT 681 E-JUNKIE 5 http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 http://www.e-junkie.com/bb/topic/5091/pg/0#post17219 http://www.e-junkie.com/bb/topic/5091/pg/0#post17219 Thu, 17 Mar 2011 00:28:38 GMT
The other way you could have gone would be to disable the product-specific emails and just rely on the Common Thank-you Email (with the 'noredirect' code added); in that case, each buyer would get just one email from us with a link to reach a consolidated download page for all items in their order, rather than a separate email for each product providing a link to their download page for just that product alone.]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/5091/pg/0#post17219 http://www.e-junkie.com/bb/topic/5091/pg/0#post17219 Wed, 16 Mar 2011 16:42:00 GMT
I finally figured this out with some help from this thread (http://www.e-junkie.com/bb/topic/4988). I finally saw that the "common thank-you email" from E-Junkie was actually the one that provides the invoice information. Learning that I can just delete the words and code in the common thank-you email template box to prevent it from being sent is what seems to have cured the problem. In other words, just deleting the 'common thank-you email'. I did another test and now all I get is the email that provides the download info (or points to the web page where the actual download link is).

Re-reading this page http://www.e-junkie.com/ej/help.custom.thankyou-email.htm
several times and understanding that for digital products E-Junkie sends out a default email with the unique link to the buyer's download page was key, and that having a common thank-you email set up along with it was the redundant part.]]> E-junkie Discussions; jeepguy http://www.e-junkie.com/bb/topic/5091/pg/0#post17219 http://www.e-junkie.com/bb/topic/5091/pg/0#post17219 Wed, 16 Mar 2011 02:38:45 GMT http://www.e-junkie.com/ej/help.custom.thankyou-email.htm

If you are redirecting buyers to a Common Thank-you Page URL after checkout, the [%thankyou_link%] template code in your Thank-you Email message(s) would insert a link that activates that same redirection. If you'd rather have that emailed link lead to the E-junkie-generated thank-you page for all items in the buyer's order, you can use this template code instead:

[%thankyou_link%]&noredirect=true]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/5091/pg/0#post17219 http://www.e-junkie.com/bb/topic/5091/pg/0#post17219 Tue, 15 Mar 2011 21:25:03 GMT
The first issue is that the order details link simply redirects the customer back to the Thank You page on my website. I would have thought that it would go to some page at E-Junkie that provided order details. Is this correct, meaning should that link go to my thank-you page?

The second issue is that in my test I received 2 of these emails. Both are identical except one came 10 minutes after the first. Is this second email necessary and is there a way to prevent it from being sent? It seems to me the duplicate email that's sent some time after the first could be confusing to some customers.]]> E-junkie Discussions; jeepguy