http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2013, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Sat, 11 Jun 2011 18:47:33 GMT Sat, 25 May 2013 13:56:41 GMT 681 E-JUNKIE 5 http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 http://www.e-junkie.com/bb/topic/5254/pg/0#post18095 http://www.e-junkie.com/bb/topic/5254/pg/0#post18095 Sat, 11 Jun 2011 18:47:33 GMT
There's several ways to do that, either by using packaging costs and setting high package capacities -- for example, a product with a packaging capacity of two applies the same packaging cost on orders of one or two items. You can use whatever form of packaging is most convenient for you in the real world and just use the packaging costs in our system as a way to charge X amount of dollars per each quantity of items.

Shipping rules are also a good way to do this since they can be set to apply by quantity in addition to the buyer's location. You could charge a set of flat rates that scale upwards according to the quantity of items ordered regardless of what kind of packaging you use.]]> E-junkie Discussions; E-JunkieMonster http://www.e-junkie.com/bb/topic/5254/pg/0#post18095 http://www.e-junkie.com/bb/topic/5254/pg/0#post18095 Sat, 11 Jun 2011 02:19:05 GMT E-junkie Discussions; moodykidtx http://www.e-junkie.com/bb/topic/5254/pg/0#post18095 http://www.e-junkie.com/bb/topic/5254/pg/0#post18095 Fri, 10 Jun 2011 03:35:29 GMT
Thanks for the link and looking forward to the HTML version.]]> E-junkie Discussions; mkp007 http://www.e-junkie.com/bb/topic/5254/pg/0#post18095 http://www.e-junkie.com/bb/topic/5254/pg/0#post18095 Thu, 9 Jun 2011 21:50:03 GMT http://www.e-junkie.com/ej/help.shipping.htm

From Seller Admin, you can always find the "help" link in blue under the Sellers tab at the top of our site; that leads to an index of all our help pages, explaining every feature and setting in detail. In the new HTML-based Seller Admin we've been working on, we'll be able to add a link on each settings screen directly to the help page for that particular feature.]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/5254/pg/0#post18095 http://www.e-junkie.com/bb/topic/5254/pg/0#post18095 Thu, 9 Jun 2011 18:07:38 GMT
You should add this note to the Seller Admin -> Shipping Settings under the "Define Packaging". Where else is this mentioned? Probably better to add a "Help" button to the page that covers all the quirks.

Does envelopes behave the same as boxes or tubes or do they behave differently?

thanks for the quick responses.]]> E-junkie Discussions; mkp007 http://www.e-junkie.com/bb/topic/5254/pg/0#post18095 http://www.e-junkie.com/bb/topic/5254/pg/0#post18095 Thu, 9 Jun 2011 16:44:33 GMT
As for the way we get shipping rates from USPS and UPS, the actual rates are calculated by the USPS and UPS servers and then they tell us the rate to use. Because of the way our system has to send data to them, we are not able to define the weight per package, just number of packages and total weight.

Finally, yes, if you are using the packaging option we have labeled as Tubes, a small tube can fit into a large tube. Unlike our boxes in which small boxes cannot be added to large boxes.]]> E-junkie Discussions; E-junkieNinja http://www.e-junkie.com/bb/topic/5254/pg/0#post18095 http://www.e-junkie.com/bb/topic/5254/pg/0#post18095 Thu, 9 Jun 2011 08:31:16 GMT
Or, look up rates for each package and add them together rather than computing an average parcel.

both of these solutions are probably too hard to implement.

I'm pondering your comment "use our Tubes packaging types (even if you won't literally ship in actual tubes), as those can consolidate items to fill unused capacity in the largest Tube(s) required for each order."

Are you saying that tubes are treated differently then boxes? Small boxes can't fill larger boxes but small tubes can fill larger tubes? If this is the case then this would certainly help.]]> E-junkie Discussions; mkp007 http://www.e-junkie.com/bb/topic/5254/pg/0#post18095 http://www.e-junkie.com/bb/topic/5254/pg/0#post18095 Thu, 9 Jun 2011 01:51:20 GMT
If you've defined a range of different packaging types with varying empty Weight and/or Cost settings (in Seller Admin > Cart Shipping Settings), but you could normally include smaller items in the largest container required for the order -- i.e., you'd normally ship an order for all-small items in a smaller box, but small items could go along with a larger item in its larger box -- then use our Tubes packaging types (even if you won't literally ship in actual tubes), as those can consolidate items to fill unused capacity in the largest Tube(s) required for each order.

The trouble you're seeing is probably happening because USPS and UPS provide no way to query for multi-parcel shipments of varying weights, so our live rate-lookups have to divide the total weight of the order by the number of separate parcels in the order, obtain a rate for that averaged parcel by itself, then remultiply that rate by the total number of parcels in the order. This usually works out fine, but it can sometimes produce peculiar results in fringe cases, such as orders combining items of widely-varying weights shipped in separate parcels. If your products are configured with a shipping Capacity of 1 and/or using different Packaging Types, we're querying for rates under the assumption that each item is being shipped in a separate parcel, rather than all being shipped together as a single parcel, and the (averaged parcel) X (# of parcels) is resulting in a higher rate than the sum of rates for each item queried separately.]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/5254/pg/0#post18095 http://www.e-junkie.com/bb/topic/5254/pg/0#post18095 Wed, 8 Jun 2011 21:28:49 GMT
The problem is that if you add a product to the cart individually, you get a shipping rate for both. But if you add them together in the cart, you get a shipping rate that is greater than the sum of the individual shipping rates. Why?

To test this out, if you go to my accessories page and add a tote bag to the cart (use zip code 87112)

http://www.bagtoss.com/accessories.htm scroll down to find the tote bags.

Shipping charge is $4.52.

Now, scroll down and add a Score Table (the $49 one)

Shipping charge is now $22.26. This is when both items are in the shopping cart.

Now remove the tote bag from the cart and the shipping is $11.26. This is for the Score Table only.

So, $4.52+$11.26 = $15.78 which is $6.48 less than if both items are in the cart.

Basically, the customers are encouraged to purchase one item at a time which is silly. I don't know how any of my settings would cause this problem to occur. The tote bag is set for a small box and the Score Table for a regular box. There is easily enough room and weight in the Regular box for the tote bag so you would hope the shipping would be like $13 for both items.

Thanks]]> E-junkie Discussions; mkp007