http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2013, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Tue, 27 Sep 2011 02:09:03 GMT Wed, 22 May 2013 00:21:29 GMT 681 E-JUNKIE 5 http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 Tue, 27 Sep 2011 02:09:03 GMT E-junkie Discussions; barbarads http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 Tue, 27 Sep 2011 01:07:04 GMT E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 Sun, 25 Sep 2011 15:27:37 GMT
Thanks,

Barbara]]> E-junkie Discussions; barbarads http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 Thu, 25 Aug 2011 14:13:28 GMT E-junkie Discussions; nickname_chris http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 Tue, 2 Aug 2011 01:50:08 GMT
Meanwhile, just rely on your E-junkie Sale Notification email and/or Transaction Log for an accurate report of shipping charges calculated and other order details. When using PayPal with E-junkie, PayPal receipt emails and account history should only ever be considered as proof/notification of the fact a payment has been completed for a given total amount, not as a reference for a full breakdown of other order details.]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 Fri, 29 Jul 2011 02:15:23 GMT E-junkie Discussions; barbarads http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 Fri, 29 Jul 2011 02:03:27 GMT
Cheers]]> E-junkie Discussions; toothfairy http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 Fri, 29 Jul 2011 01:56:44 GMT http://www.e-junkie.com/bb/topic/5348

Back to the main topic at hand in this thread, at present we have to pass any calculated shipping amounts to PayPal as a 'handling' value, as 'shipping' values can only be applied during checkout on PayPal's site, not in the cart before checkout.

About a year ago, PayPal introduced a new shipping recalculation feature, where PayPal Standard checkouts could call back to our system to verify accurate shipping amounts based on the actual shipping address provided at checkout, so we started supported that. However, this new feature turned out to behave rather erratically in practice, so last winter we had to revert back to the old method of passing a pre-calculated shipping amount as 'handling' until things could get sorted out better.

Bear in mind, all the above only applies to PayPal Website Payments Standard, not Website Payments Pro, which uses an entirely different method to handle the order data for checkout. If you noticed a change when you upgraded to Pro, or downgraded from Pro back to Standard, that would probably explain the matter.]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 Wed, 27 Jul 2011 03:15:16 GMT E-junkie Discussions; shana http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 Wed, 27 Jul 2011 03:14:14 GMT E-junkie Discussions; barbarads http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 Wed, 27 Jul 2011 02:57:57 GMT E-junkie Discussions; shana http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 Wed, 27 Jul 2011 02:52:09 GMT E-junkie Discussions; barbarads http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 Wed, 27 Jul 2011 02:39:26 GMT E-junkie Discussions; shana http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 Wed, 27 Jul 2011 02:34:28 GMT E-junkie Discussions; barbarads http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 Wed, 27 Jul 2011 00:16:06 GMT
It appears to be a problem between the information e-junkie send to paypal, and how paypal then translates that info to the customers "notification of payment" email.

Never had this problem before (transactions pre 10 May were fine, transaction on 31 May showed the problem).

VERY FRUSTRATING!]]> E-junkie Discussions; toothfairy http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 Tue, 26 Jul 2011 23:45:15 GMT
Let me know if you make any progress..I've not heard a word!]]> E-junkie Discussions; barbarads http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 Tue, 26 Jul 2011 23:30:41 GMT Thanks]]> E-junkie Discussions; toothfairy http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 Mon, 18 Jul 2011 21:02:27 GMT E-junkie Discussions; barbarads http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 Mon, 18 Jul 2011 14:38:18 GMT
Previously the shipping charges ALWAYS were posted in the e-junkie email notification under SHIPPING....(see example A1 and A2))

A1- Invoice: 800718859098198
E-junkie Internal Transaction ID: 9522923
Total: 25.93 USD (Inclusive of Shipping & Handling: 8.95 and Sales Tax & VAT: 0.00)

A2-
mc_shipping: 8.95
(HANDLING IS NOT EVEN LISTED IN THIS NOTIFICATION CODE) the amount always showed like this...under MC SHIPPING.



NOW, this information is displayed under HANDLING and SHIPPING is ZERO:

(B1)
mc_shipping: 0.00
mc_currency: USD
payer_status: verified
payment_fee: 2.21
address_status: confirmed
payment_gross: 65.85
address_zip: 08244
address_country_code: US
mc_handling: 10.95

(B2)
Total: 65.85 USD (Inclusive of Shipping & Handling: 10.95 and Sales Tax & VAT: 0.00)


Only the past 3 receipts from Paypal had this problem and when I go back to e-junkie rmail notification, I see the past 3 reflect the shipping/handling value under HANDLING instead of shipping.

HELP!]]> E-junkie Discussions; barbarads http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 http://www.e-junkie.com/bb/topic/5331/pg/1#post18908 Mon, 18 Jul 2011 04:40:35 GMT
Barbara]]> E-junkie Discussions; barbarads