http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2013, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Fri, 12 Aug 2011 00:56:49 GMT Sun, 19 May 2013 06:35:54 GMT 681 E-JUNKIE 5 http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 http://www.e-junkie.com/bb/topic/5376/pg/0#post18558 http://www.e-junkie.com/bb/topic/5376/pg/0#post18558 Fri, 12 Aug 2011 00:56:49 GMT https://www.e-junkie.com/ej/contact.php

Sometimes just canceling the download and trying again may clear up any network routing glitches that may seem to stall a particular download in progress, effectively like reloading a Web page that isn't responding the first time. This help page covers other issues pertaining to slow/stalled downloads:
http://www.e-junkie.com/ej/trouble.downloads.slow-stalled.htm

One somewhat common problem we see is with download accelerator/manager toolbar/addon software that tries to split downloads into multiple parts to download simultaneously; each of those segments counts as an Attempt on the buyer's link, so if you only allow, say, 5 Attempts per link, and the download software tries to split it into 6 or more pieces to download at once, that could instantly expire the download link. Some other factors that can seem to prematurely expire links are covered here:
http://www.e-junkie.com/ej/trouble.downloads.expired.htm]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/5376/pg/0#post18558 http://www.e-junkie.com/bb/topic/5376/pg/0#post18558 Thu, 11 Aug 2011 14:09:01 GMT
I cancelled the original (first attempt) download.

Then I tried again and it worked.

Maybe that's the answer? Wait a few minutes... then cancel... then try again?

Steve]]> E-junkie Discussions; SeattleCPA http://www.e-junkie.com/bb/topic/5376/pg/0#post18558 http://www.e-junkie.com/bb/topic/5376/pg/0#post18558 Thu, 11 Aug 2011 14:06:10 GMT
But I've actually experienced the "download hang" myself this morning when I sent myself (at home) a link to grab an incorporation kit for free, tried to download, and now (maybe twenty minutes later) find myself still wating...

I assume this could have something to do with the problems that amazon has had with some of its cloud server farms, etc. But I guess my practical question is, what's the right way to deal with this. Is there anything we can do as e-junkie users to improve performance? (I'm assuming not.)

Also, is there anything we should suggest to buyers (other than a refund) that works? (E.g., can we tell people to wait an hour.)

Steve
http://www.scorporationsexplained.com]]> E-junkie Discussions; SeattleCPA