http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2013, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Mon, 26 Dec 2011 22:26:14 GMT Wed, 22 May 2013 16:37:45 GMT 681 E-JUNKIE 5 http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 http://www.e-junkie.com/bb/topic/5642/pg/0#post19924 http://www.e-junkie.com/bb/topic/5642/pg/0#post19924 Mon, 26 Dec 2011 22:26:14 GMT
If a customer contacts you about not having received their thank-you email message with PIN code(s), you can go to your E-junkie Seller Admin > View/Download Transaction Log and find their order details including the PIN code issued to them, then you can simply copy that PIN code and paste that into your personal reply to the buyer.

You may also wish to customize your E-junkie-generated thank-you pages to display the buyer's PIN code, so they may be able to claim their code directly following checkout if processing of their actual payment was completed immediately:
http://www.e-junkie.com/ej/help.custom.thankyou-page.htm]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/5642/pg/0#post19924 http://www.e-junkie.com/bb/topic/5642/pg/0#post19924 Mon, 26 Dec 2011 21:31:09 GMT E-junkie Discussions; 1