E-Junkie Forum http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2013, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Fri, 26 Oct 2012 01:14:33 GMT Thu, 23 May 2013 04:01:47 GMT 681 E-JUNKIE 5 E-Junkie Forum http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 Post #3 http://www.e-junkie.com/bb/topic/5647/pg/0#post22076 http://www.e-junkie.com/bb/topic/5647/pg/0#post22076 Fri, 26 Oct 2012 01:14:33 GMT
I was going to look in your E-junkie Transaction Log to see whether we were actually receiving payment confirmations and processing your orders in a timely fashion, but it appears you posted here from an account other than the one you may be using to sell with E-junkie. If you could post here while logged into your regular E-junkie seller account, we'd be glad to take a look at your Transaction Log to verify whether there was some delay in processing the payment/order vs. just a delay in email delivery after we sent the email.]]>
E-junkie Service Status and Updates; E-junkieGuru
Post #2 http://www.e-junkie.com/bb/topic/5647/pg/0#post22076 http://www.e-junkie.com/bb/topic/5647/pg/0#post22076 Thu, 25 Oct 2012 15:46:35 GMT
Has anyone else experienced this?]]>
E-junkie Service Status and Updates; lance.spurgeon
Post #1 http://www.e-junkie.com/bb/topic/5647/pg/0#post22076 http://www.e-junkie.com/bb/topic/5647/pg/0#post22076 Fri, 30 Dec 2011 01:03:01 GMT
When you reply to explain this to concerned buyers, first suggest they check in their Spam folder and mark the message as Not Spam if they find it there. If not, you can go to your E-junkie Seller Admin > View/Download Transaction Log, right-click on the affected buyer's Transaction ID and select "Copy Link Location/Address/Target/Shortcut" (the exact wording varies by browser), then paste that link into your reply to the buyer, thus providing them with a link to their thank-you/download page. There's a chance your personal reply may also be affected by the delivery delays at Yahoo!'s end, but it also could be one of those that gets through immediately, so it's at least worth a shot.]]>
E-junkie Service Status and Updates; E-junkieGuru