http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2013, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Mon, 13 May 2013 16:55:15 GMT Sun, 19 May 2013 18:18:36 GMT 681 E-JUNKIE 5 http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 Mon, 13 May 2013 16:55:15 GMT E-junkie Discussions; jersey2shopsale http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 Fri, 23 Mar 2012 03:30:56 GMT E-junkie Discussions; mikec http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 Fri, 23 Mar 2012 02:54:37 GMT As my own products are digital, I think I'd rather live with this issue instead of my customers being auto-returned too soon as you say. Hopefully the PayPal tech team will fix the issue soon.
Cheers,
Ross.]]> E-junkie Discussions; ross http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 Fri, 23 Mar 2012 02:35:46 GMT https://www.fatfreecartpro.com/ecom/rp.php

The problem in doing this if you are selling digital products is that buyers may often be auto-returned to our thank-you page before PayPal has a chance to finish processing the buyer's payment and notify our system about that completed payment, so those affected buyers would be unable to claim their download immediately following checkout, and they would need to wait to receive their thank-you email with a link to the download page.]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 Thu, 22 Mar 2012 22:52:33 GMT E-junkie Discussions; mikec http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 Thu, 22 Mar 2012 22:44:22 GMT
"Dear Ross,

Thank you for contacting PayPal Merchant Technical Services.

I've made a testpayment for 0.01 and i could reproduce the issue. We will reverse that transaction as it was a test. However, it appears that this is only happeing if auto return is turned off. You can turn it on and then the amount should show.

Login to your PayPal account
click on Profile
click 'My selling preferences
click on Update next to Website preferences
set Auto Return to On
enter a valid URL in the Return URL text box
scroll to the bottom of the page and click "Save"

I can confirm that this is an issue within our system and i've escalated this to our developers which will fix that. However, as a workaround you can turn on auto return.

I hope this was helpful and if you have any further Questions, please let me know.

Regards,

Volker
PayPal MTS"]]> E-junkie Discussions; ross http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 Mon, 19 Mar 2012 11:13:10 GMT
I've posted my issue as an answer to your question - wasnt sure where else to put it and didn't want to add a separate post.

Hopefully the tech support guys might look at it a bit more closely now.

Cheers.]]> E-junkie Discussions; ross http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 Mon, 19 Mar 2012 10:44:14 GMT
https://www.x.com/developers/paypal/forums/general-support/your-payment-complete-missing-variable#answer-305019

Thanks.]]> E-junkie Discussions; mikec http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 Mon, 19 Mar 2012 04:59:15 GMT
You wouldn't happen to have the URL link to that post by any chance would you?]]> E-junkie Discussions; ross http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 Mon, 19 Mar 2012 04:07:06 GMT
Yes I guess the main thing is that it appears at the end of the purchase process. Still it would be nice to fix so that it doesn't throw customers.

I reckon I'll also have a go at posting it on the paypal forum (or adding to your own post) so that they might pay more attention to the problem.

Cheers]]> E-junkie Discussions; ross http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 Sun, 18 Mar 2012 14:05:24 GMT
I posted the issue on the paypal forum at www.x.com but it hasn't gotten an answer. I've given up on it at this point since it doesn't prevent a sale.]]> E-junkie Discussions; mikec http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 Sun, 18 Mar 2012 12:32:42 GMT
I am experiencing exactly the same problem and also found that my Auto Return in PayPal was already set to OFF as well.

Just wondering if you'd had any luck with PayPal in trying to determine the cause of this?

Cheers.]]> E-junkie Discussions; ross http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 Fri, 24 Feb 2012 11:34:05 GMT
I checked and have confirmed that Auto Return was already set to OFF. Payment Data Trasfer was also set to OFF. This might be an issue on their end as well.]]> E-junkie Discussions; mikec http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 Thu, 23 Feb 2012 22:48:40 GMT
BTW, that screen indicates you have set Auto Return: ON in your PayPal profile settings, which is fine if you're not selling downloads, but in that case you should also set Payment Data Transfer: ON to maintain compatibility with our system.]]> E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 http://www.e-junkie.com/bb/topic/5764/pg/0#post23232 Thu, 23 Feb 2012 11:31:41 GMT
This paypal thank you page seems to be missing a variable from the purchase. It says :

" Your payment of is complete"

I have uploaded a screenshot here:
http://www.platepuller.com/storage/thanks.jpg

Is this a paypal problem or a missing item descriptor?]]> E-junkie Discussions; mikec