http://www.e-junkie.com/bb/ E-Junkie Forum RSS en-us Copyright 2013, 19.5 Degrees. All rights reserved. webmaster@e-junkie.com webmaster@e-junkie.com Tue, 13 Mar 2012 09:02:55 GMT Wed, 22 May 2013 12:14:56 GMT 681 E-JUNKIE 5 http://www.e-junkie.com/bb/ http://www.e-junkie.com/ej/logo.gif 290 104 http://www.e-junkie.com/bb/topic/5788/pg/0#post20525 http://www.e-junkie.com/bb/topic/5788/pg/0#post20525 Tue, 13 Mar 2012 09:02:55 GMT E-junkie Discussions; text-connect http://www.e-junkie.com/bb/topic/5788/pg/0#post20525 http://www.e-junkie.com/bb/topic/5788/pg/0#post20525 Mon, 12 Mar 2012 21:18:25 GMT E-junkie Discussions; E-junkieGuru http://www.e-junkie.com/bb/topic/5788/pg/0#post20525 http://www.e-junkie.com/bb/topic/5788/pg/0#post20525 Mon, 12 Mar 2012 10:08:06 GMT
The confusion is being caused by google 'seemingly' accepting the payment, but then delaying \ refusing it as 'High Risk'. The problem is that the client is apparently not informed of this by google (or us?) so we look as if we've taken the payment, but not delivered.

Is there any way of triggering a 'payment refused' email ?]]> E-junkie Discussions; text-connect http://www.e-junkie.com/bb/topic/5788/pg/0#post20525 http://www.e-junkie.com/bb/topic/5788/pg/0#post20525 Fri, 9 Mar 2012 21:20:31 GMT E-junkie Discussions; E-junkieNinja http://www.e-junkie.com/bb/topic/5788/pg/0#post20525 http://www.e-junkie.com/bb/topic/5788/pg/0#post20525 Fri, 9 Mar 2012 09:33:30 GMT E-junkie Discussions; text-connect http://www.e-junkie.com/bb/topic/5788/pg/0#post20525 http://www.e-junkie.com/bb/topic/5788/pg/0#post20525 Thu, 8 Mar 2012 17:18:07 GMT
I just noticed you said GOOGLE.. (sorry).. I immediately thought PAYPAL in my head.

(sorry)]]> E-junkie Discussions; whispers http://www.e-junkie.com/bb/topic/5788/pg/0#post20525 http://www.e-junkie.com/bb/topic/5788/pg/0#post20525 Thu, 8 Mar 2012 17:13:50 GMT
Yes, a emailed link is triggered from ejunkie separately from the page they are directed to when the payment is completed.

I've noticed GC is rejecting a lot of transactions recently - actually more than it's approving !]]> E-junkie Discussions; text-connect http://www.e-junkie.com/bb/topic/5788/pg/0#post20525 http://www.e-junkie.com/bb/topic/5788/pg/0#post20525 Thu, 8 Mar 2012 17:05:35 GMT
if they just leave (navigate away) or close out.. they will never get directed to the downloads. (this is of course assuming everything in the admin panel is set up correctly)

Do you also send them an email with a link to download their item(s)??

(I do this as a secondary measure in case people forget to click the COMPLETE TRANSACTION link]]> E-junkie Discussions; whispers http://www.e-junkie.com/bb/topic/5788/pg/0#post20525 http://www.e-junkie.com/bb/topic/5788/pg/0#post20525 Thu, 8 Mar 2012 17:05:25 GMT E-junkie Discussions; text-connect http://www.e-junkie.com/bb/topic/5788/pg/0#post20525 http://www.e-junkie.com/bb/topic/5788/pg/0#post20525 Thu, 8 Mar 2012 16:49:44 GMT
We've just had a google payment that's not triggered a download link.

The payment appears to have been accepted - or at least not cancelled. Any suggestions as to the problem ?

The client appears to be genuine as they called us in the UK from the USA.

Cheers

David]]> E-junkie Discussions; text-connect