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What to do if a merchant did not deliver what they promised?

If it's a digital item, it could be that your payment is yet pending. However, if your payment is complete or in any case if the merchant has not addressed your concerns in a reasonable amount of time, you can contact the payment processor you used to make the payment and initiate a dispute.
This page added by Shivani on November 18th, 2008 @ 4:01 am GMT -7
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