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faq

General FAQ

 

What service is E-junkie providing?

E-junkie provides a service to sell anything, anywhere easily. E-junkie provides you shopping cart and buy now buttons to let you sell downloads and tangible goods on your website, eBay, MySpace, Google Base, Craigslist and other websites using PayPal, PayPal Pro, Google Checkout, Authorize.Net, 2CheckOut, ClickBank and TrialPay.

For merchants selling downloads, we automate and secure the digital delivery of your files and codes. If you are selling tangible goods, we automate the shipping calculation and inventory management. Our shopping cart has a built in sales tax, VAT, packaging and shipping cost calculator.

Check our feature list for our other features like discount codes, newsletters, autoresponder etc.

   

Who should use E-junkie? Why?

Anybody who wants to sell anything online should use E-junkie to get their product up for sale in a matter of minutes.

E-junkie buttons are copy paste. It does not get any easier than that. E-junkie buttons can be placed anywhere. E-junkie has built in support for sales tax, discount coupons, affiliate program, impulse selling, inventory management and also promotes your product on Google product search.

If you are selling tangible items, then you will benefit from our smart and configurable shipping and packaging calculator.

If you are selling digital items
, then:

  • Buyers get the instant gratification they expect while buying a digital item as they get the product instantly.
  • You do not have to worry about checking your account and sending products manually.
  • Your product is safe, the download link expires after specified number of downloads and time period

All this for a low monthly fee!

   

Why is E-junkie better than other services?
We will tell you what we do best and leave it for you to decide that why E-junkie is the right solution for you.

  • E-junkie is simple to setup. You add a product. Take the button code. Paste it in your website and you are done.

  • E-junkie provides a non-clunky, smooth shopping experience to your buyers. Checkout in ONE step and that works wonders for your conversion rate

  • If you are using our shopping cart, it will work"inside" your site, not in a pop-up thus keeping your branding intact and providing buyer a very slick experience.

  • Our prices won't break your piggy bank.

  • You don't have to be a programmer to use E-junkie, but if you are one and want to add custom layers on top of what E-junkie does, you can do that easily.

  • E-junkie can be used to sell anything, anywhere.

  • E-junkie is a hosted solution and you will never have to deal with updates on your end or will have to worry about things breaking down when you switch hosts or security or keeping up with the changes at your payment processors end as we take care of all that.
   
What all can be sold using E-junkie? Can E-junkie be used to sell tangible items? Are there any restricted items?
As long as the what you are selling is legal, you have rights to sell it and your payment processors allows it, you can sell it with E-junkie.

You an sell anything (digital or tangible) with E-junkie, anywhere.

You can sell software, ebooks, mp3s, phone cards, t-shirts, posters, books, CDs, DVDs, toys, knitting patterns, videos, stock photos, fonts, graphics, themes, discount coupons, artwork, scooters, articles, event tickets and anything else you can imagine!

You can even use it to accept donations or other variable amount payments for pending invoices and auction payments.
   

What all sites can I sell my products on using E-junkie?
In addition to your own site or blog, any site that you lets you put HTML (MySpace, FaceBook) or even a link (Craigslist, YouTube, Flickr) can be used to sell your products. You can even sell in email newsletters or forums.

You can also sell on eBay and other similar auction sites.

   
What all payment processors does E-junkie work with?
PayPal, PayPal Pro, Google Checkout, Authorize.Net, 2CheckOut, ClickBank and TrialPay.
   
Can I accept credit cards while selling with E-junkie?
Yes, you can accept credit cards via PayPal, Google Checkout (buyer needs a Google Checkout account), 2CheckOut or ClickBank.

If you want to accept Credit Cards directly, you can use Authorize.Net or PayPal Pro.
   
What are the requirements to use E-junkie?
Just a PayPal, PayPal Pro, Google Checkout, Authorize.Net, 2CheckOut, ClickBank or TrialPay account. If you want to accept credit card payments, you should have verified business/premier PayPal account.
   
Is a product in multiple size and multiple colors etc. considered a single product? Does a downloadable music album with multiple tracks considered one product?
A product with multiple options like size, color etc. is still considered one product

A music album is also a single product. It's your choice to upload all files as a single zipped file or create a product for each track and group them in the album product so the buyer can download them individually.
   
Does E-junkie work with dropshippers? Does E-junkie do delivery for tangible items as well?
We do not stock or deliver tangible items. If you want to integrate E-junkie with your dropshipper, check the integration section of the help page.
   
What all shipping methods does E-junkie support?
Currently we have a USPS shipping calculator. Apart from that you can enter your custom prices as well. Custom prices can be used to create flat rate shipping and combined with our cart discounts you can create your own shipping table style shipping rates or even give free shipping for pickup orders.
   
How can I test E-junkie service?
You can test our service here.
   
How can I test my product setup?
You can find about that in the testing section of our help page.
   
Does E-junkie work with multiple currencies and international accounts? Do you support languages other than English and countries other than U.S?
Yes, you can select your currency for each product. You can also use ANY language/character set for your product name, details, message on download page or the email that goes out to the buyer.

If you want to change the language of your PayPal payment page you can find more about that in the customization section of the help page.

   
Can I sell my product on ALL SITES and eBay at the same time?
Yes. Click here for details about selling on eBay.
   
How secure is your service? Do you verify the price?
Before E-junkie processes an order, it verifies the account being paid, product price and the currency for every transaction. E-junkie also checks for duplicate transactions and verifies the validity of a transaction before processing it.

If you are selling digital products, they are stored outside publicly accessible folders. Download links sent to buyers are temporary and expire after number of downloads and hours set by you.
   
How robust is E-junkie? What sort of infrastructure does E-junkie have? What sort of server is your site running on?
E-junkie is a distributed application running on CentOS servers in co-lo facility in Tucson. We have RAID drives and offsite backups to ensure high availability of your data.
   

I have specific requirements. Will you customize the process for me?
Please contact us and we will come up with a solution for you. If the feature is something our other merchants might find useful as well, chances are we will jump on it right away and add it. If it's only something you need specifically, we will suggest you how you can achieve that as our service is very open ended and it's easy to add custom script on top of it.

   
Can you help me setup my products/shopping cart?
Sure, send us your web page and the code you got from E-junkie admin to and we will modify your page and sent it back to you.
   
Who are you? Where are you located?
We are a team of a web developers and a Linux guru operating from downtown Tucson, Arizona since 2004.

Click here to know more about us »
   
Why doesn't E-junkie charge any commission?
E-junkie was not started as a for-profit project. However, we do pay server and bandwidth bills and we need to be paid for our time. That's why we charge you in the first place. It did not start as an absolute for-profit venture and we intend to keep it that way. It's fun that way and keeps everyone happy.

Click here to know more about us »
   
How can E-junkie provide "unlimited" bandwidth?
Everybody knows, bandwidth is not free. We pay for a humongous amount of bandwidth (which is 20% more than our total use) and rather than allocating parts of it to our merchants, we give them an "uncapped" access to the complete pool. So even though the small fee we charge each merchant is only good for a fraction of the bandwidth we make available, we are able to provide uncapped access by pooling the bandwidth of all merchants together (as not all merchants have high bandwidth requirements) and then adding a 20% buffer.
 

 

Definitions for a few terms used throughout our documentation

  • Purchase buttons
    Cart and buy now button code E-junkie provides you to sell your products.

  • Purchase link/URL
    Each button has a link like https://www.e-junkie.com/ecom/gb.php?throughout=.... That link is the purchase link.

  • Payment processor
    The service which you are using to accept payments, like PayPal, Google Checkout, Authorize.Net, 2CheckOut, ClickBank, TrialPay etc.

  • Payment page
    Payment processor's page where buyer pays you.

  • Thank You page
    This is the page where buyer reaches after making the payment. You get a default "thank you" page on E-junkie.

  • Thank You email
    The email E-junkie sends out to the buyer after a successful payment.

  • Product Configuration
    Area where you add/modify your product settings. You reach here from Admin > Add product or Admin > Edit product

  • Product listing
    Extra details (optional) you provide for your product (to promote it) by going to Admin > Create Listing.
   
Can I buy E-junkie "script"?
No, there is a no E-junkie script as such. E-junkie is a completely hosted solution which hides all the complexity from sellers as well as buyers.
  • Just $5 per month

  • No bandwidth limit

  • No transaction limit

  • No transaction fee

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