If you have completed Google Checkout payments that are not showing up in your
E-junkie Seller Admin > View/Download Transaction Log screen:
- If you are new to using Google Checkout with E-junkie, double-check every step of our Google Checkout Integration Instructions to make sure you haven't missed a step, made a typo, or overlooked anything;
- Make sure that the order you received was initiated from E-junkie purchase buttons and not from any other purchase buttons you might have on your site (cart/payment buttons you may have obtained from Google Checkout or Google Shopping Cart will not work with E-junkie);
- If Google suspects something fishy in a transaction, the order will be stuck in Reviewing status. As soon as it comes out of review, E-junkie will be notified of the completed payment and process the order;
- Your Google Checkout account settings may require you to manually mark tangible-goods orders as Shipped, so our system would not be notified of the order until you do so;
- If most of your Google Checkout orders are showing up in your E-junkie Transaction Log, but only one to a random few are producing errors, that indicates some sort of glitch at Google's end -- if there were a problem with your settings or with our system in general, you wouldn't see any Google Checkout sales getting processed in your E-junkie Transaction Log at all;
- Bear in mind that our Google Checkout Integration procedure instructs their system to inform ours about every payment, but our system will ignore confirmation of any payments you accept through Google Checkout that did not involve your E-junkie cart/buttons (e.g., if you send a payment invoice from Google manually or use any purchase buttons provided by Google), so those sorts of payments can produce meaningless error messages at Google's end.
