Your E-junkie Transaction Log
All of the order data we receive for you is permanently stored in your E-junkie Transaction Log for your reference. You can access this by going to Seller Admin > View/Download Transaction Log. To help you follow which item details go with which order, you can click any row in the log to highlight it temporarily.
Whenever you view this log, it initially shows all orders within the past rolling month. You can also select a different date range, specific product, and/or specific affiliate and click View Log to see order data fitting the selected criteria. Any log view can then be exported with the Download Log button, which will save a file to your computer that you can unzip and then open in any spreadsheet program such as Excel, iWork Numbers, LibreOffice Calc, or Gnumeric.
You can also test the download link(s) issued to a specific buyer. Just click the Transaction ID for any order in the log, or the Item Name of any digital item in that order. That will bring up the thank-you page we generated for that buyer, where you can test their download links. Note that your own test would count against the number of download Attempts you permit on that link.
You also have a separate log for any free download links you issue manually from Seller Admin (without an actual checkout being involved) using Updates or Send Free Download Link; this log is accessible via Seller Admin > View/Download Free Downloads Log. Free links issued via our Free Checkout feature would still appear in your main Transaction Log (not in the Free Downloads Log).
NOTE: Your E-junkie Transaction Log is only intended as an order history and should not be used for financial tracking or accounting purposes, as all of the information we can show there is "secondhand", reflecting whatever the payment processor (e.g. PayPal) reported to us. If you have concerns about any actual funds paid, reversed, or refunded, you should rely on your payment processor's account history to get that data straight from the source, use that history as your primary financial/accounting reference for online sales, and consult the payment processor's help pages or support staff with any further questions you may have about anything you find there.
