This issue is usually caused by a mismatch between the auction title you have entered in your eBay listing vs. the name you have configured for the product in E-junkie Seller Admin. Sometimes you may not notice any difference because you have put double spaces between words or a space at the end in your eBay listing, or sometimes the style of "quote" characters may have been changed.
To avoid this issue, use your computer's copy-paste function to copy the product name from your E-junkie Seller Admin and paste that into the title of your eBay auction listing, or copy the title from the text box where you type it in when creating your eBay listing and paste that into your product name in E-junkie. DO NOT copy the auction title from a live eBay listing page to paste into E-junkie Admin, as the title eBay actually displays may differ slightly from what you typed.
If you're sure the auction title exactly matches the product name, then confirm the following:
- Currency of the product in E-junkie admin is the same as the currency of the product in your eBay listing;
- PayPal email where you are accepting payments for your eBay listing is same as the PayPal email you have entered in E-junkie Seller Admin > Edit Profile screen;
- IPN settings we require for eBay sales have been set up in the same PayPal account as you have entered in E-junkie Seller Admin > Edit Profile screen.