PayPal notified me of a payment, but E-junkie did not process the order.

If payments are listed in your PayPal account history with Pending status, click here for troubleshooting.

If you find payments with a Completed status in PayPal, but you cannot find those transactions listed in your Seller Admin > View/Download Transaction Log:

• If you are new to E-junkie or using a new PayPal account, double-check our PayPal integration requirements to make sure you haven't overlooked a step or a required setting;
• Make sure that the order you received was initiated from E-junkie buttons and not from any other purchase buttons you might have on your site (if you are generating sales without using E-junkie buttons but still expect E-junkie to process those sales, please see our eBay integration instructions);
• See if PayPal has transmitted an IPN confirming that payment to our server yet. You can check this in your PayPal account by going to My Account > History > IPN History. PayPal may allow you to resend the IPN from there.

• Questions?
  Feel free to contact us if you don't find an answer in our Help pages or our Forums.
  
  If you just want to enquire about what all E-junkie does, you can check our feature list.