PayPal
and PayPal Pro issues
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The PayPal page is not showing buyers an option to pay
with credit card.
That is something which PayPal controls and it depends
on various facets like buyer's IP address etc. We have no
control over this.
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My email is being shown on PayPal page.
If you have a business PayPal account, you can enter your
business name in your PayPal profile and that will replace
your e-mail OR you can upload your logo from E-junkie Admin
> Profile as that will replace your email being shown on
your PayPal page.
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Payments in my PayPal account are pending.
I have to manually approve the payments I am getting in my PayPal
account.
If you have received an eCheck payment (when buyer pays
using a bank account), the payment will be pending in your account
till the payment clears.
Payment can also be pending due your PayPal settings. In this
case, when you accept a payment manually the first time, PayPal
will ask your preference for such payments and apply them to
future payments. |
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I got an email from PayPal about an order but E-junkie
did not process the order.
Make sure that the order you received was initiated from
E-junkie buttons and not from any other purchase buttons you
might have on your site.
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I am using PayPal Pro and after entering the credit card
details, buyers are getting an "invalid merchant configuration"
error.
Make sure that you have accepted the "PayPal Website
Payment Pro" agreement in your PayPal account after you
have been approved for PayPal Pro.
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I am using PayPal Pro and after entering the
credit card details, buyers are getting a "you do not have
permission to make this API call" error.
Make sure you have followed the PayPal Payment Pro integration
instructions and given us the API permissions from the same
PayPal account which is linked to the PayPal email that you
have entered in E-junkie Admin > Profile. |
