Shopping
Cart issues
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I am using Flash on my site and the cart is showing under
it.
Add the following parameter to the OBJECT tag:
<param name="wmode" value="transparent">
Add the following parameter to the EMBED tag:
wmode="transparent"
If you are using a JavaScript function to embed your Flash,
then you will need to refer it's documentation to see how
to embed the Flash movie such that it's transparent.
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My E-junkie cart is opening in a new window and not working
in the cool way it works in your demo OR My E-junkie cart
buttons are not working at all.
Every page where you have an E-junkie ADD TO CART button,
you need to put the VIEW CART button.
This can also happen if you have put some HTML inside our
code or have broken HTML in your page or if you have unlcosed
tags like <form> before our code.
Another case when this can happen is if you have pasted our
code incorrectly, like breaking a single line of code into
a multiple lines while pasting it.
In some rare cases CSS (especially the CSS applied to DIV,
Body etc.) in your page can also interfere with cart buttons
and the cart.
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I can only add one item in the cart.
Make sure you are testing your cart online (on a real domain,
not localhost), your browser cookies are enabled and you are
using ADD TO CART and VIEW CART buttons from the same E-junkie
account.
If any of the above applies to you, after making the required
changed, clear you browser cache, clear your browser cookies,
close your browser, start it again before testing the cart again.
This can also happen if you have different currencies for the
products you are trying to add to the cart. |
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When I add an item in the cart, there is another
item there already.
Once you add an item in the cart, it stays there for next
24 hours, unless you remove it. |
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I can't add an item to cart. It says "this
product combination does not exist".
Make sure you are using the latest code from the Admin and
have not deleted the product. |
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I can't add an item to cart. It says "not
available any more".
Make sure you have not set an expiration date for your product. |
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I can't add an item to cart. It says "out
of stock".
That will happen if you have enabled inventory and the stock
has dropped to 0. You can edit the stock by going to Admin >
Edit Product. |
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Press ADD TO CART button for an item twice
does not increase the quantity.
That is not an issue but a feature so buyers do not increase
the quantity accidentally. |
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I can't see a PayPal button in my E-junkie cart.
Make sure that you have not disabled "PayPal Standard"
in Admin > Cart preferences.
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I can't see Google Checkout button in my E-junkie cart.
Make sure you have entered your Google Merchant ID and Key
in E-junkie Admin > Profile.
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As soon as I add E-junkie cart to my site,
my site layout gets messed up.
In the VIEW CART button code please add:
function EJEJC_config() {
EJEJC_INITCSS = false;
}
If EJEJC_config () {} already
exists in your code, then simply add EJEJC_INITCSS
= false; line to it.
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My logo is not showing up in the cart.
The regular version of our cart (which works "inside"
your site) does not show your logo as the cart is inside your
site anyway. The logo will be shown on the payment pages of
the payment processors which allow it and on your "thank
you" page. If you want to show your logo in the cart,
you should user the non-JavaSscript version of our cart which
opens in a new window.
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My site uses frames and checkout buttons in
E-junkie cart are not working.
E-junkie cart will work with a framed site as long as the
pages containing E-junkie cart are being served from the same
domain where your website is hosted. |
