[GDE-03] BREAKING THE ICE: A STEP-BY-STEP SYSTEM FOR CONFIDENTLY NAVIGATING THE CONSULTATION CONVERSATION AND CONVERTING PROSPECTS INTO RETAINED CLIENTS
Monthly retained clients are the holy grail for Virtual Assistants and Administrative Consultants. Why? Because it’s where the bigger, easier money is. With retained clients, there’s less marketing, less administration and more consistent cash flow. Done right, your business and work become easier to manage, which means you then have more freedom to enjoy the fruits of your labor. You then have more choice in your business and any project work you take on beyond that is gravy. But getting retained clients requires a deeper initial conversation with prospects.
This guide gives you the perfect step-by-step system I developed in my own practice to help you confidently conduct consultations, make your business shine and successfully convert those prospects into retained clients! It covers the complete process from beginning to end:
- The consultation process overview
- How and when to talk about fees
- How to pre-qualify clients so you spend your time with only the most ideal prospects
- How to prepare for the consultation
- What questions to ask
- How to follow-up with finesse
- What to do when you get the client and what to do when you don’t.
Chock-full of sample language, lists, checklists, diagrams and more! No stone is left unturned–every single aspect of conducting consultations is covered in this guide… before, during and after.
PDF format; 34 pages
ABOUT DANIELLE KEISTER: As a veteran Virtual Assistant and successful business owner (I’ve been running my own practice since 1997 and came to the biz with an administrative career spanning 25+ years), it is my passion to help others in the administrative support profession grow stronger, more financially successful businesses that lead them to greater personal happiness, freedom and client satisfaction. Find me at my blog at http://www.grittyva.com and on Facebook at http://www.facebook.com/pages/Danielle-Keister/105689129495050?ref=ts
