Leading the debt debate across digital media since 2009, Zero-credit is exactly on the consumer pulse. Our work, tracking digital presence amongst debt advice and resolution providers, gives us unique insight into the major developments in this rapidly changing sector.

Transparency is a prerequisite for the digital voice and a bar at which many falter or fail. Supporting professionals in communicating the ethos and standards that differentiate their offer, this innovative work correlates key service attributes and digital trends with guidance from the OFT.

Featuring a selection of policy and advice exemplars that readers are free to adapt for organisational use, Digital Presence for Debt Advice and Resolution Professionals delivers a step-by-step guide to engagement in an arena, where consumers and professionals are making informed choices together.